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Brand Promise In CRM: Revealing The Lifetime Worth Of A Customer

  This heading is self-explanatory enough. The brand promise is just what customers should expect from your product. It is…

Adeniyi Salau

The Victory Of The Disciple. RCCG SOD Year Three.

The Victory Of The Disciple. RCCG SOD Year Three.   Everything about a disciple is unusual because he is someone…

Adeniyi Salau

3 Reasons Why Organisations Need Service Management

  If there is any concept or ideology that is committed to the idea of service management, it is ITIL…

Adeniyi Salau

Discussing People, Process And Technology In CRM

It has been observed that a good Customer-Centric Enterprise must involve people, processes, and technology.   This must be centred…

Adeniyi Salau

Customer Scoring and Scoring Methods : How To Identify Wealthy Customers

  Customer scoring is one of the means of developing a customer model. It aims at scoring the customers based…

Adeniyi Salau

Managing Customer Life Cycle: Stop Loosing Customers To Competitors

  In doing this, the organization employs customer-centric strategies in order to retain and grow its customer base.  They also…

Adeniyi Salau

Standard Schedule Diagramming Notations For Projects

  I have talked about all that you need to know about the work breakdown structure for projects. In this…

Adeniyi Salau

Understanding The Evolution Of ITIL: Training Its Emergence

The Evolution...   In my previous article, I talked about all that you need to know about the IT Infrastructure…

Adeniyi Salau

Ways Of Identifying Critical Path For Projects

  Sometimes, the resources you are counting on may not be available when they are scheduled to be. How do…

Adeniyi Salau

Schedule Compression Methods For Projects: Practical Ways Of Finishing Projects On Time.

  In my previous articles, I have talked about what you need to know about the work breakdown structure for…

Adeniyi Salau

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