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Service Management Data: Some Of The Qualities Of A Good Data

  In my previous article, I have looked at some of the factors to be considered when it comes to…

Adeniyi Salau

Dimensions Of Service Management: Analysing Ways Of Serving Customers

  In my previous article, I have looked at all that we need to know about Utility and Warranty in…

Adeniyi Salau

Utility And Warranty In ITIL 4: Making Services Fit For Purpose (+Examples)

    In my previous article, I have looked at all that you need to know about service consumption in…

Adeniyi Salau

7 Major Components Of Service In ITIL 4 )+Examples)

  In my previous article, I have talked about all that you need to know about service consumption in ITIL…

Adeniyi Salau

About Service Consumption In ITIL 4: Facts About How Customers Used Services

  In my previous article, I have talked about all that you need to know about service provisioning in ITIL…

Adeniyi Salau

Service Relationships In ITIL 4: Ways Of Building Relationships With Remote Customers

    In my previous article, I have looked at some of the differences between ITIL Version 3 and ITIL…

Adeniyi Salau

3 Reasons Why Organisations Need Service Management

    If there is any concept or ideology that is committed to the idea of service management, it is…

Adeniyi Salau

The Nature Of Value In ITIL 4: Knowing What Value Is (+Examples)

The Nature Of Value In ITIL 4: Knowing What Value Is (+Examples)     In my previous article, I have…

Adeniyi Salau

The Evolution Of ITIL Service Management: How It All Begins (+Examples)

  In my previous article, I have talked about all that you need to know about IT Infrastructure library. In…

Adeniyi Salau

6 Benefits Of Upgrading To ITIL 4 (+Examples)

 6 Benefits Of Upgrading To ITIL 4 (+Examples)     In my previous article , I have looked at some…

Adeniyi Salau

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