service management

Key Differences Between ITIL v3 and ITIL 4 Explained

November 3, 2025 Adeniyi Salau 0

What is ITIL 4 and How It Improves Modern Service Management In today’s world, businesses rely heavily on IT services. Whether it’s supporting customers, running apps, or managing data, IT plays a key role in keeping operations smooth. ITIL 4 is a framework that helps organisations manage their IT services […]

What Is ITIL 4? A Beginner’s Guide to IT Service Management

October 7, 2025 Adeniyi Salau 0

What Is ITIL 4? A Beginner’s Guide to IT Service Management Introduction ITIL 4 (Information Technology Infrastructure Library version 4) is the latest framework for managing IT services in a way that aligns with the needs of modern businesses. It provides best practices and guidance on how organizations can design, […]