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Category: ITIL 4

Service Offering In ITIL 4: Improving Service Delivery To Customers

Posted on: July 11, 2023July 5, 2025 - Adeniyi Salau
Service Offering In ITIL 4: Improving Service Delivery To Customers

    In my previous article, I talked about some of the major differences between ITIL Version 3 and ITIL 4. In this article, I…

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3 Reasons Why Organisations Need Service Management

Posted on: June 25, 2023July 7, 2025 - Adeniyi Salau

  If there is any concept or ideology that is committed to the idea of service management, it is ITIL 4. In summary, ITIL is…

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Understanding The Evolution Of ITIL: Training Its Emergence

Posted on: June 25, 2023July 7, 2025 - Adeniyi Salau

The Evolution…   In my previous article, I talked about all that you need to know about the IT Infrastructure library. In this article, I…

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Benefits Of Upgrading To ITIL 4: The Paradigm Shift In Service Management

Posted on: June 25, 2023July 8, 2025 - Adeniyi Salau

  In my previous article, I looked at some of the differences between ITIL V3 and ITIL 4. In this article, I want to look…

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Nature Of Value In ITIL 4: How Service Value Can Be Realised

Posted on: June 25, 2023July 9, 2025 - Adeniyi Salau

  In my previous article, I have looked at all that you need to know about the differences between ITIL V3 and ITIL 4. In…

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IT Infrastructure Library: What Axelos Never Tells You

Posted on: June 25, 2023July 10, 2025 - Adeniyi Salau

Many of us have heard many things about ITIL or IT Infrastructure Library, only a few of us knew what ITIL is all about. In…

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Components Of Service In ITIL 4: Managing IT Services Excellently

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

  In my previous article, I talked about all that you need to know about service consumption in ITIL 4. In this article, I want…

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Unknown Facts About Service Consumption In ITIL 4

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

  In my previous article, I talked about all that you need to know about service provisioning in ITIL 4.   In this article, I…

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Dimensions Of Service Management: Understanding The Pathway For Customers

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

    In my previous article, I have looked at all that we need to know about Utility and Warranty in ITIL 4. In this…

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Good Service Management Data: Highlighting The Qualities

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

  In my previous article, I have looked at some of the factors to be considered when it comes to information technology considerations for IT…

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PESTLE Model In ITIL 4: The Basics About External Environment Influence

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

    In my previous article, I have looked at some of the facts that you need to know about service provisioning in ITIL 4.…

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Utility And Warranty In ITIL 4: Analysing Product Fit For Purpose And Use

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

  In my previous article, I 7 Major Components Of Service In ITIL 4looked at all that you need to know about service consumption in…

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Service Management in ITIL 4: The Tricks For Providing Excellent Service (+Examples)

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

  In my previous article, I talked about all that you need to know about PESTLE Model in ITIL 4. In this article, I want…

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6 Qualities Of A Good Service Management Data: With Examples

Posted on: June 14, 2023July 29, 2025 - Adeniyi Salau

  In my previous article, I have looked at the four major dimensions of service management. In this article, I want to look at all…

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Service Offering In ITIL 4: How To Leave Customers With Choice

Posted on: April 15, 2023September 24, 2023 - Adeniyi Salau

  In my previous article, I have talked about some of the major differences between ITIL Version 3 and ITIL 4. In this article, I…

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Service Management Data: Some Of The Qualities Of A Good Data

Posted on: April 15, 2023September 24, 2023 - Adeniyi Salau

  In my previous article, I have looked at some of the factors to be considered when it comes to information technology considerations for IT…

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Dimensions Of Service Management: Analysing Ways Of Serving Customers

Posted on: April 15, 2023September 24, 2023 - Adeniyi Salau

  In my previous article, I have looked at all that we need to know about Utility and Warranty in ITIL 4. In this article,…

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Utility And Warranty In ITIL 4: Making Services Fit For Purpose (+Examples)

Posted on: April 15, 2023September 24, 2023 - Adeniyi Salau

    In my previous article, I have looked at all that you need to know about service consumption in ITIL 4. In this article,…

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7 Major Components Of Service In ITIL 4 )+Examples)

Posted on: April 15, 2023September 24, 2023 - Adeniyi Salau

  In my previous article, I have talked about all that you need to know about service consumption in ITIL 4. In this article, I…

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About Service Consumption In ITIL 4: Facts About How Customers Used Services

Posted on: April 15, 2023September 24, 2023 - Adeniyi Salau

  In my previous article, I have talked about all that you need to know about service provisioning in ITIL 4. In this article, I…

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