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Project Management
Certified Project Communication Expert (CPCE)
Certified Project Communication Expert (CPCE)
Curriculum
10 Sections
36 Lessons
10 Weeks
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Foundations of Project Communication
This section talks about Foundations of Project Communication
5
1.1
Defining Communication in Project Environments
1.2
The Role of Communication in Project Success
1.3
The Communication Model: Sender, Receiver, Noise, and Feedback
1.4
Common Causes and Costs of Miscommunication
1.5
Section Quiz
15 Minutes
10 Questions
Stakeholder Identification and Analysis
This section talks about Stakeholder Identification and Analysis
5
2.1
Identifying Internal and External Stakeholders
2.2
Mapping Influence, Interest, and Engagement Levels
2.3
Techniques for Stakeholder Analysis and Prioritization
2.4
Managing Competing Expectations and Interests
2.5
Section Quiz
15 Minutes
10 Questions
Developing a Project Communication Plan
This section talks about Developing a Project Communication Plan
5
3.1
Key Components of a Communication Management Plan
3.2
Determining Communication Needs and Frequency
3.3
Selecting Tools and Channels for Communication
3.4
Integrating Communication into the Project Management Plan
3.5
Section Quiz
15 Minutes
10 Questions
Communication Channels and Tools
This section talks about Communication Channels and Tools
5
4.1
Choosing the Right Medium: Meetings, Emails, Dashboards, and more
4.2
Using Collaboration Tools (Teams, Slack, Trello, Asana)
4.3
Managing Information Flow in Virtual and Distributed Teams
4.4
Maintaining Transparency While Managing Confidentiality
4.5
Section Quiz
15 Minutes
10 Questions
Effective Team Communication
This section talks about Effective Team Communication
5
5.1
Building trust and collaboration in project teams
5.2
Running Productive Meetings and Stand-ups
5.3
Encouraging Feedback and Upward Communication
5.4
Communication Across Cultures and Remote Boundaries
5.5
Section Quiz
15 Minutes
10 Questions
Executive and Stakeholder Reporting
This section want us to know about Executive and Stakeholder Reporting
5
6.1
Communicating Progress to Leadership
6.2
Visualizing Project Data for Clarity (Charts, Dashboards, Summaries)
6.3
Crafting Concise and Actionable Reports
6.4
Presenting to Executives: Storytelling with Data
6.5
Section Quiz
15 Minutes
10 Questions
Conflict Management and Negotiation
This section talks about Conflict Management and Negotiation
5
7.1
Understanding Communication Barriers and Triggers
7.2
Active Listening and Emotional Intelligence in Conflict
7.3
Techniques for Negotiation and Consensus-Building
7.4
Restoring Trust After Communication Breakdowns
7.5
Section Quiz
15 Minutes
10 Questions
Managing Communication During Change and Crisis
This section talks about Managing Communication During Change and Crisis
5
8.1
Communicating Project Changes and Delays
8.2
Handling Uncertainty and Sensitive Information
8.3
Maintaining Team Morale and Stakeholder Confidence
8.4
Crisis Communication Principles
8.5
Section Quiz
15 Minutes
10 Questions
Monitoring and Improving Communication
This section talks about Monitoring and Improving Communication
5
9.1
Measuring Communication Effectiveness
9.2
Using Feedback Loops and Lessons Learned
9.3
Adapting the communication plan through the project lifecycle
9.4
Leveraging Technology for Continuous Improvement
9.5
Section Quiz
13 Minutes
10 Questions
Final Exam
This is the Final Exam
1
10.1
Final Exam
45 Minutes
40 Questions
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