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Certified Customer Relationship Manager

👤 Adeniyi Salau 🎓 Be the first to enroll! 📚 9 lessons 📶 Beginner
Certified Customer Relationship Manager (CCRM) course outline. Master customer relationship management with this comprehensive 8-week training program. Learn CRM fundamentals, customer journey mapping, software implementation, data analytics, engagement strategies, loyalty programs, and retention techniques. Includes practical labs, case studies, and capstone project. Perfect for sales, marketing, and customer success professionals.

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Curriculum

1.Course Outline 2.Module One 3.Module Two 4.Module Three 5.Module Four 6.Module Five 7.Module Six 8.Module Seven 9.Module Eight

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