Here’s a comprehensive course outline for a Diploma in Business Analysis. It is structured to cover foundational, intermediate, and advanced skills required for professional business analysts:
Diploma in Business Analysis Course Outline
Module 1: Introduction to Business Analysis
- Definition and Importance of Business Analysis
- Roles and Responsibilities of a Business Analyst
- Key Skills and Competencies of a BA
- Business Analyst vs. Project Manager vs. Product Manager
Module 2: Business Analysis Frameworks & Methodologies
- Introduction to Business Analysis Frameworks (BABOK, IIBA, PMI-PBA)
- Agile, Waterfall, and Hybrid Approaches
- Business Process Modeling and Improvement
- Systems Development Life Cycle (SDLC)
Module 3: Stakeholder Management
- Identifying Stakeholders
- Stakeholder Engagement & Communication Strategies
- Handling Conflicts and Negotiations
- Building Consensus and Managing Expectations
Module 4: Requirements Engineering
- Types of Requirements (Business, Functional, Non-functional, Technical)
- Techniques for Eliciting Requirements (Interviews, Workshops, Surveys, Observation)
- Documenting Requirements (BRD, FRD, Use Cases, User Stories)
- Validating and Managing Requirements
Module 5: Business Process Modeling & Improvement
- Business Process Mapping Techniques (Flowcharts, BPMN, UML)
- Current State vs. Future State Analysis
- Identifying Gaps and Process Inefficiencies
- Process Re-engineering Tools & Techniques
Module 6: Data Analysis for Business Analysts
- Introduction to Data Analysis
- Working with Spreadsheets for Business Data
- Basics of SQL for Data Retrieval
- Using Dashboards and BI Tools for Decision-Making
Module 7: Solution Evaluation & Implementation
- Assessing Proposed Solutions
- Cost-Benefit Analysis
- Risk Assessment and Management
- Change Management & Implementation Support
Module 8: Communication & Soft Skills for Business Analysts
- Effective Communication and Presentation Skills
- Writing Clear Business Documents
- Collaboration and Teamwork
- Critical Thinking and Problem-Solving
Module 9: Emerging Trends in Business Analysis
- Business Analysis in Digital Transformation
- Role of AI, Big Data, and Automation in BA
- Cybersecurity Considerations for BAs
- Future Skills for Business Analysts
Capstone Project
- Real-life Business Case Study
- Conduct Stakeholder Analysis & Requirement Gathering
- Document and Model Processes
- Present Solution Design & Evaluation
Assessment
- Quizzes and Assignments per Module
- Group Discussions & Case Studies
- Mid-term and Final Exams
- Capstone Project Presentation