In my previous article, I talked about some of the major differences between ITIL Version 3 and ITIL 4. In this article, I want to talk about all that you need to know about service offerings in ITIL 4. Follow me as we are going to look at that together in this article….
If there is any concept or ideology that is committed to the idea of service management, it is ITIL 4. In summary, ITIL is built on the ideas of customers and other stakeholders working together in order to deliver value to customers. In this article, I want to talk about why service management is…
The Evolution… In my previous article, I talked about all that you need to know about the IT Infrastructure library. In this article, I want to look at the evolution of ITIL also known as IT Infrastructure Library. Follow me as we look at this together in this article. The early 1980s At…
In my previous article, I looked at some of the differences between ITIL V3 and ITIL 4. In this article, I want to look at some of the benefits of upgrading to ITIL 4. Follow me as we are going to look at that together in this article. Now the benefits ……
In my previous article, I have looked at all that you need to know about the differences between ITIL V3 and ITIL 4. In this article, I will be looking at the nature of value in ITIL 4. Follow me as we are going to look at that together in this article. Service…
Many of us have heard many things about ITIL or IT Infrastructure Library, only a few of us knew what ITIL is all about. In this article, I want to talk about all that ITIL is all about. I can promise you that I will break it down to the extent that you will dream…
In my previous article, I talked about all that you need to know about service consumption in ITIL 4. In this article, I want to look at all that you need to know about the components of service in ITIL 4. Follow me as we look at that together in this article. A…
In my previous article, I talked about all that you need to know about service provisioning in ITIL 4. In this article, I want to talk about some of the facts that you need to know about service consumption on ITIL 4 or service management. Follow me as we are going to look…
In my previous article, I have looked at all that we need to know about Utility and Warranty in ITIL 4. In this article, I want to look at the four major dimensions of service management. Follow me as we will look at it together in this article. Now the dimensions…
Good Service Management Data: Highlighting The Qualities In my previous article, I have looked at some of the factors to be considered when it comes to information technology considerations for IT projects. In this article, I want to look at six major qualities of good service management data. Follow me as we will…
In my previous article, I have looked at some of the facts that you need to know about service provisioning in ITIL 4. In this article, I want to talk about the impact of PESTLE Model on ITIL 4. Follow me as we look at this together in this article. Before I start,…
In my previous article, I 7 Major Components Of Service In ITIL 4looked at all that you need to know about service consumption in ITIL 4. In this article, I will be looking at some of the facts that you need to know about Utility and Warranty in ITIL 4. Follow me as we…
In my previous article, I talked about all that you need to know about PESTLE Model in ITIL 4. In this article, I want to look at all that you need to know about service management in ITIL 4. Follow me as we are going to look at that together in this article. …
In my previous article, I have looked at the four major dimensions of service management. In this article, I want to look at all that you need to know about some of the questions that you need to ask before you embark on information technology considerations. Now the factors to consider… Is…
What ITIL 4 Foundation Is All About In this video, I am going to talk about some of the facts that you need to know about the ITIL 4 Foundation. I will also highlight some of the major differences between ITIL Version 3 and ITIL 4 as well as some of the benefits…
What ITIL 4 Foundation Is All About In this video, I am going to talk about some of the facts that you need to know about the ITIL 4 Foundation. I will also highlight some of the major differences between ITIL Version 3 and ITIL 4 as well as some of the benefits of…
Video: The Benefits Of Upgrading To ITIL 4 This video highlights some of the benefits of upgrading from ITIL V3 to ITIL ITIL 4. Action Point PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the…
Video: The Need For Service Management In ITIL 4 Action Point PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if you…
Video: The Nature Of Value In ITIL 4 Action Point PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if…
How Value Co-Creation Works In ITIL 4 In my previous article, I talked about all that you need to know about the nature of value in ITIL 4. In this article, I will be looking at all that you need to know about Value Co-Creation in ITIL 4. Follow me as we will…