The Dimensions Of Customer Relationships: Understanding The Perspectives
When we talk about dimensions of customer service, it is a concept that helps us to understand that customers rate…
The Customer In CRM: What You Should Know About Them
Understanding The Customer In CRM OBJECTIVES OF THIS ARTICLE At the end of this lesson, readers should…
Customer Interaction In CRM: The Proper Way OF Engaging Customers
It has much to do with talking to your customers and customers talking to you and among one another…
Internet And CRM: The Relationships And Differences (+Examples)
According to Longman Dictionary of Contemporary English, the internet is a computer system that allows millions of computer users around…
Customer-Centric Strategy In CRM: What You Should Know (+Examples)
We will also talk about what you need to know about your profitable customers. When we talk about…
Customer Centricity In CRM: What You Should Know (+Examples)
Customer Centricity has much to do with the desire of an organization to put customers first in whatever thing they…
Customer Profiling And Modelling In CRM:Practical Guide (+Examples)
Introduction In the previous chapter, we talk about the brand promise which has much to do with what consumers should…
Customer Satisfaction In CRM: A Practical Guide (+Examples)
OBJECTIVES OF THIS ARTICLE In this article, we want to look at: · The…
Customer Loyalty In CRM: How To Delight Customers
Definition A customer is loyal if he continues to buy a particular product, or service after the first purchase.…
Customer Care In CRM: How To Retain Customers For Life (+Examples)
Introduction When we talk about customer care in either product-centric or customer centric organization, we are talking about…
The Concept of e-CRM: Ways Of Relating With Customers Across Multiple Channels
What is E-CRM? E-CRM can simply be defined as the introduction of technologies and the internet in order to…
CRM Solution Map: The Pathway To Retaining Customer (+Examples)
#1 Marketing In the marketing department’s plans to shift to CRM, they needed applications that can identify prospective customers. They…
Customer Relationship Management And Technology: An Overview
Customer Relationship Management And Technology: An Overview Introduction In looking at CRM, we have three broad areas that 0kM…
Drivers Of CRM: Highlighting The Drivers Of Customers Satisfaction
Definition The word “drivers” are not strange, even to a layman. They are the ones saddled with the responsibility…
Overview Of Customer Relationship Management
When we talk about CRM, we are talking about how you relate with your customers. We want to look at…
Links And Tracking For Affiliate Marketers: The Key Tools
This section is all about tools that help you with creating links and tracking their performance. Having in mind…
Content Creation Tools For Affiliate Marketers: Major Tools And Its Usage
Content is the core of affiliate marketing as it enables a foundation for affiliate link promotion. Optimization of content…
Affiliate Marketing Tools: The Major Tools To Use
Affiliate Marketing Tools: The Major Tools To Use Affiliates, or publishers, will be using a variety of online…
Analysing Internal Link Building For SEO Success
What is link building? There are various definitions online, but the best one I have found comes from Wikipedia, which…
Content Marketing Strategy: How To Develop A Plan
Having an effective content marketing strategy can help you spread your brand far and wide, helping to generate more…