Utility And Warranty In ITIL 4: Analysing Product Fit For Purpose And Use (+Examples)

Understanding Utility And Warranty In ITIL 4

 

In my previous article, I 7 Major Components Of Service In ITIL 4looked at all that you need to know about service consumption in ITIL 4. In this article, I will be looking at some of the facts that you need to know about Utility and Warranty in ITIL 4. Follow me as we are going to look at this together in this article.

 

Utility

Utility is the functionality offered by a product or service to meet a particular need. It covers :

  • What the service does
  • It can also be used to determine whether the product is fit for the purpose that it is meant for.
  • It can also be used to determine whether the service can remove constraints from the customer or support the customer’s services.

Warranty

Warranty is the assurance that a product or service will meet the agreed requirements.

It can be used to determine:

  • How the service will perform.
  • Whether a service is fit for use.
  • It typically addresses areas such as availability, capacity, security levels and continuity.
  • It requires that a service meets agreed conditions and terms that must be met.

 

Action Point

PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if you could drop your comment. Thanks in anticipation.

Fact Check Policy

CRMNuggets is committed to fact-checking in a fair, transparent and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.

 

Become Part Of our Fan Base on Facebook. Click Here.
Follow Us on Twitter. Click Here.
Many Crypto. One place. Use Roqqu

Hi, I now use RavenBank to send, receive and save money. I also pay my bills with ease, you should try it out too

 

PEOPLE ALSO READ:  Service Offering In ITIL 4: How To Leave Customers With Choice

OUR MISSION

To create well-reached contents that will increase the intellectual prowess of our readers. 

OUR VISION

To become a reference point in the blogging space by the year 2030. We want to be among the first 30 blogs in Nigeria. 

Official Social Media Pages for crmnuggets.com

 

Join Our Telegram Channel: CRMNUGGETS

Twitter: @crmngr
​Facebook: @CRMNuggets
Instagram: @crmnigeriablog
Pinterest: CRMNUGGETS

Threads @crmnuggets

Tiktok : CRMNUGGETS

Fact Check Policy

Loading

Related Posts

What You Never Knew About Change Control BoardWhat You Never Knew About Change Control Board
Change Control Board: What You Should Know...
In my previous article, I looked at all that you...
Read more
Common Network Analysis Tool For Cyber Security AnalystsCommon Network Analysis Tool For Cyber Security Analysts
Common Network Analysis Tool For Cyber Security...
A SOC relies on a supporting infrastructure of tools and...
Read more
VIDEO: How To Get Started with Microsoft ExcelVIDEO: How To Get Started with Microsoft Excel
VIDEO: How To Get Started with Microsoft...
  https://youtu.be/lgIWIPDJuPo   Do you enjoy this article, add Our Posts to your Reading...
Read more
yoke of povertyyoke of poverty
Break The Yoke Of Poverty. RCCG Sunday...
Opening Prayer: Heavenly Father, please teach me how to break...
Read more
Affiliate Marketing CoachesAffiliate Marketing Coaches
Good Affiliate Marketing Coaches: What To Look...
  I don't know if I am the only one that...
Read more
Day 3: 2023 MFM 70 Days Fasting And PrayersDay 3: 2023 MFM 70 Days Fasting And Prayers
Day 3: 2023 MFM 70 Days Fasting...
MFM 70 Days Devotional Songs   Praise and Worship  Prayers of Praise and...
Read more
Relationship Between Affiliate Marketing And Influencer MarketingRelationship Between Affiliate Marketing And Influencer Marketing
Video: What ITIL 4 Foundation Is All...
  What ITIL 4 Foundation Is All About   In this video, I...
Read more
SSL Certificates On WebsitesSSL Certificates On Websites
Installing SSL Certificates On Websites. How To...
  Sometimes ago, Google introduced a condition that all websites must...
Read more
CRMNuggets Whatsapp Channel
telegram
truehost
About Adeniyi Salau 1578 Articles
Adeniyi Salau is a highly dedicated and committed Blogger of repute. He likes sharing his IT knowledge with others. My desire is to impact as many lives as possible with my IT skills. You can download my mobile APP. Download the ICTLOAD APP on Google Playstore. Thanks.

1 Comment

Leave a Reply

Your email address will not be published.


*