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6 Qualities Of A Good Service Management Data

6 Qualities Of A Good Service Management Data: With Examples

Posted on June 14, 2023July 29, 2025 by Adeniyi Salau

 

In my previous article, I have looked at the four major dimensions of service management. In this article, I want to look at all that you need to know about some of the questions that you need to ask before you embark on information technology considerations.

 

 

Now the factors to consider…

Contents hide
1 Now the factors to consider…
2 Action Point
3 Related posts:
  • Is the proposed technology to be adopted compatible with the current architecture? You will not want to introduce a system or technology that will not work with what you already have on the ground.
  • Does it raise any regulatory compliance or information security control issues?
  • Will it continue to be viable in the foreseeable future? Although we know that technology is not stable, how long can we use this particular method to support the organisation?
  • Does it align with a service provider or service consumer strategy? Can the tool assist the organisation in achieving organisational goals and objectives?
  • Does the organisation have the right skill or resources to maintain it?
  • Does it have sufficient automation capabilities to be developed, maintained and deployed?
  • Does it have additional capabilities that can be deployed for other products and services?
  • Does it introduce new risks or constraints to the organisation.? How are these risks going to be maintained or mitigated for the benefit of the organisation?

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Action Point

 

PS: I know you might agree with some of the points raised in this article or disagree with some of the issues raised.

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  2. Service Management Data: Some Of The Qualities Of A Good Data
  3. Service Offering In ITIL 4: How To Leave Customers With Choice
  4. Service Offering In ITIL 4: Improving Service Delivery To Customers

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4 thoughts on “6 Qualities Of A Good Service Management Data: With Examples”

  1. pranita deshpande says:
    October 31, 2020 at 1:51 pm

    Nice post.

    Reply
    1. Adeniyi Salau says:
      October 31, 2020 at 3:29 pm

      Thank you

      Reply
  2. It Block says:
    June 22, 2021 at 10:36 pm

    IT Support is crucial for businesses. A good MSP understands how a great IT infrastructure can boost productivity by at least 20 to 30%.
    Contact No-+6569729314
    Email: hello@itblock.sg
    Location-49 Joo Chiat Ln, Singapore 428106

    Reply
    1. Adeniyi Salau says:
      June 23, 2021 at 12:25 pm

      Alright. Thanks.

      Reply

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  2. Service Management Data: Some Of The Qualities Of A Good Data
  3. Service Offering In ITIL 4: How To Leave Customers With Choice
  4. Service Offering In ITIL 4: Improving Service Delivery To Customers

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