Here’s a comprehensive course outline for a Diploma in Business Analysis. It is structured to cover foundational, intermediate, and advanced skills required for professional business analysts:

Diploma in Business Analysis  Course Outline

Module 1: Introduction to Business Analysis

• Definition and Importance of Business Analysis
• Roles and Responsibilities of a Business Analyst
• Key Skills and Competencies of a BA
• Business Analyst vs. Project Manager vs. Product Manager

Module 2: Business Analysis Frameworks & Methodologies

• Introduction to Business Analysis Frameworks (BABOK, IIBA, PMI-PBA)
• Agile, Waterfall, and Hybrid Approaches
• Business Process Modeling and Improvement
• Systems Development Life Cycle (SDLC)

Module 3: Stakeholder Management

• Identifying Stakeholders
• Stakeholder Engagement & Communication Strategies
• Handling Conflicts and Negotiations
• Building Consensus and Managing Expectations

Module 4: Requirements Engineering

• Types of Requirements (Business, Functional, Non-functional, Technical)
• Techniques for Eliciting Requirements (Interviews, Workshops, Surveys, Observation)
• Documenting Requirements (BRD, FRD, Use Cases, User Stories)
• Validating and Managing Requirements

Module 5: Business Process Modeling & Improvement

• Business Process Mapping Techniques (Flowcharts, BPMN, UML)
• Current State vs. Future State Analysis
• Identifying Gaps and Process Inefficiencies
• Process Re-engineering Tools & Techniques

Module 6: Data Analysis for Business Analysts

• Introduction to Data Analysis
• Working with Spreadsheets for Business Data
• Basics of SQL for Data Retrieval
• Using Dashboards and BI Tools for Decision-Making

Module 7: Solution Evaluation & Implementation

• Assessing Proposed Solutions
• Cost-Benefit Analysis
• Risk Assessment and Management
• Change Management & Implementation Support

Module 8: Communication & Soft Skills for Business Analysts

• Effective Communication and Presentation Skills
• Writing Clear Business Documents
• Collaboration and Teamwork
• Critical Thinking and Problem-Solving

Module 9: Emerging Trends in Business Analysis

• Business Analysis in Digital Transformation
• Role of AI, Big Data, and Automation in BA
• Cybersecurity Considerations for BAs
• Future Skills for Business Analysts

Capstone Project

• Real-life Business Case Study
• Conduct Stakeholder Analysis & Requirement Gathering
• Document and Model Processes
• Present Solution Design & Evaluation

Assessment

• Quizzes and Assignments per Module
• Group Discussions & Case Studies
• Mid-term and Final Exams
• Capstone Project Presentation