In my previous article, I have talked about all that you need to know about IT Infrastructure library. In this article, I want to look at the evolution of ITIL also known as IT Infrastructure Library. Follow me as we look at this together in this article.

The early 1980s

At this period in world history, there is nothing like a standard for IT projects. Everything was done in such a way that people and organisations managed their projects the way they like. This leads to a high rate of abandoned projects among organisations.

1989

At this stage, the UK government felt that something should be done about the lack of standardization for IT projects. They decided to do something about the lack of standards for projects. That is why the first set of ITIL books was published and it becomes the standard for IT projects.

2000

In this year, service delivery and support want to be introduced to IT Infrastructure Library. At this stage now , this new addition was seen as a major component of the IT infrastructure library. It is a known fact that when customers are not satisfied with your products and services or a way to retain their interest, the business will soon fold up.

2007

At this stage in the evolution of ITIL, the service lifecycle was introduced. Service lifecycle becomes so important that projects have to be handled in an orderly manner. This also makes it very easy for all stakeholders to work together to achieve IT project goals.

2011

There comes the introduction of business alignments to IT projects. What this emphasised is that, there is no way the IT department can run a successful project without the input of the business community.
The IT community and the business community has to work together in order to deliver IT projects that will meet the need of customers.

2018

There comes the game change. There was the introduction of the Service Value System into ITIL projects. It is indeed a system that makes IT Projects successful. I am not going to talk about SVS in this article. Just stick to this blog and I will give you the load down.

CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.

Hi, I now use RavenBank to send, receive and save money. I also pay my bills with ease,you should try it out too

OUR MISSION

To create well-reached contents that will increase the intellectual prowess of our readers.

OUR VISION

To become a reference point in the blogging space by the year 2030. We want to be among the first 30 blogs in Nigeria.

Official Social Media Pages for crmnuggets.com

To Get Email Updates when we post new content,Click Here.

Related posts:

Nature Of Value In ITIL 4: How Service Value Can Be Realised Unknown Facts About Service Consumption In ITIL 4 Video: The Need For Service Management In ITIL 4 Video: The Benefits Of Upgrading To ITIL 4 Video: What ITIL 4 Foundation Is All About Video: What ITIL 4 Foundation Is All About How Value Co-Creation Works In ITIL 4 IT Infrastructure Library: Professional Ways Of Managing IT Assets Utility And Warranty In ITIL 4: Making Services Fit For Purpose (+Examples) Dimensions Of Service Management: Analysing Ways Of Serving Customers Service Management Data: Some Of The Qualities Of A Good Data Service Offering In ITIL 4: How To Leave Customers With Choice