CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if you could drop your comment. Thanks in anticipation.
Fact Check Policy
CRMNuggets is committed to fact-checking in a fair, transparent and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
Creating Customer Loyalty: How To Handle Your Loyal Customers.
When an organisation wishes to build a loyal customer base, it must be intentional, consistent and different.
They must be ready to add value to their customers. They must be able to serve their customers in such a way that serving customers in a unique way becomes an engine for growth in the organisation.
An organisation that wishes to build a loyal customer base must be able to identify its profitable customers.
They must be able to do things differently. Not only that, they must be able to offer services in such a way that they leave a lasting impression in the mind of their customers.
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
In my previous article, I talked about some of the major differences between ITIL Version 3 and ITIL 4. In this article, I want to talk about all that you need to know about service offerings in ITIL 4. Follow me as we are going to look at that together in this article.
In my previous article, I talked about some of the major differences between ITIL Version 3 and ITIL 4. In this article, I want to talk about all that you need to know about service offering in ITIL 4. Follow me as we are going to look at that together in this article.
A Service Offering is a description of one or more services designed to address the need of a target customer group. It may include goods, access to resources as well as well service actions.
#1 Goods
In this case, ownership of the goods purchased is transferred to the owner. They are the ones that now handle the Maintainance of products and services that they have purchased.
In this case, too, customers take ownership of the maintenance of products and services purchased.
#2 Access to resources
Another aspect of service offering has to do with providing access to resources for customers. In this case, ownership of paid services is not transferred to customers. Also, access is granted under the agreed terms of services. Let’s say, for example, I paid for 10gig of data, once I finished that data, I will not be able to surf the web again.
#3 Service actions
This kind of service is performed by the service provider to address specific customers’ needs. This is performed according to the agreed terms by the customers. Take for example, if my vehicle has a technical fault and I decided that a mechanic should help me address that. That is a very good part of service actions.
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
Today’s customers are in control of their experience.
This means businesses must be ready to meet them wherever they happen to be in their journey and help guide them along the path toward conversion and loyalty.
One of the best ways to do this is by mapping out your customer’s journey using the buyer’s funnel model, which categorizes your customers according to where they are on their journey.
The buyer’s funnel model involves five stages of buyer behaviour: awareness, interest, evaluation, purchase and repeats purchase/loyalty.
What is a Customer Journey Stage?
A customer journey stage is a way of thinking about how customers experience your brand. It may not be linear, but there are five main stages that all customers will go through as they interact with your brand.
The Five Customer Journey Stages are Awareness, Consideration, Purchase, Usage and Advocacy. Each stage has its own set of questions you can answer to better understand how well you’re meeting their needs in that stage.
For example, if you ask What does this company do? or What are my options? at the awareness stage then you’ll have people tell you what they know about your company or what other products might interest them. If you ask those same questions at consideration then people will be able to say why they’re considering one product over another and which features matter most to them.
Defining the Stages
There are five stages in the customer journey, which are discovery, evaluation, purchase, service and advocacy. These stages happen in a sequence but can overlap in some cases.
The first stage is discovery; this is when customers are looking for a solution. They may not be aware of what they want or where to find it.
The second stage is evaluation; this is when customers are deciding on what solution they want based on different factors such as price and quality.
The third stage is purchase; during this time, customers have made their decision about what product or service they will buy.
The fourth stage is service; during this time, the customer has already purchased their product and will contact you for help with questions about installation or support.
The fifth and final stage is advocacy; during this time, customers are telling others about their experience with your company through word-of-mouth marketing or social media channels.
The Importance of Defining Your Visitor Personas
Defining your visitor personas is one of the most important steps in your journey. Personas can help you craft a better customer experience by understanding who your visitors are and what they want.
Understanding the stages of your customers’ journeys will also help you determine how best to communicate with them during each stage. For example, someone who is just learning about your product may not be ready for sales or advertising but would enjoy reading blog posts and social media posts that provide helpful information.
The Importance of Visitor Intent
Visitor intent is a key component of customer journey mapping. When customers come to your site, they are in one of four phases: exploration, decision-making, purchase or post-purchase. These phases can be mapped out on a basic customer journey map that starts with visitor intent at the top left corner and ends with conversion at the bottom right. At every stage, there are specific questions you want to answer about how well you’re meeting their needs.
For example, during exploration when visitors are still trying to determine if they need your service or product, what information should you provide them? What kind of experiences should you create for them? Similarly, during post-purchase when people have just bought something from your company what is important then? What’s going through their mind? What do they need now?
Key Takeaways
– The customer journey is a process that customers go through when interacting with your company. It consists of four stages: Awareness, Consideration, Purchase, and Loyalty. – To map your customer journey, you must first identify the starting point for each stage in order to identify where you are today. -You need to know what your goal is for each stage in order to determine how you will measure success.
– Once you have identified your starting point, it’s time to get started! Map out where your customers currently are at each stage, as well as any strategies or initiatives you have put in place to improve the customer experience.
If there isn’t anything in place currently, take some time to brainstorm ideas on how to improve the situation before implementing them. Remember that all strategies should be grounded in data-driven insights from focus groups or surveys so they can be made as effective as possible.
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
QUESTION 651 Which Control Scope input is compared to actual results to determine if corrective action is required for the project?
A. Scope baseline B. Scope management plan C. Change management plan D. Cost baseline
Correct Answer: A
Explanation QUESTION 652 Which process is responsible for monitoring the status of the project and product scope and managing changes to the scope baseline?
A. Variance Analysis B. Define Scope C. Verify Scope D. Control Scope
Correct Answer: D Section: Volume E Explanation Explanation/Reference: Explanation: Process: 5.6 Control Scope
Definition: The process of monitoring the status of the project and product scope and managing changes to the scope baseline.
Key Benefit: The key benefit of this process is that it allows the scope baseline to be maintained throughout the project.
Inputs 1. Project management plan 2. Requirements documentation 3. Requirements traceability matrix 4. Work performance data 5. Organizational process assets
Tools & Techniques
1. Variance analysis Outputs 1. Work performance information 2. Change requests 3. Project management plan updates 4. Project documents updates 5. Organizational process assets updates
QUESTION 653 The total of the planned value (PV) is also known as:
A. work breakdown structure (WBS). B. schedule target. C. performance measurement baseline (PMB). D. earned value baseline.
Correct Answer: C
Section: Volume E Explanation
Explanation/Reference: Explanation:
Planned value. Planned value (PV) is the authorized budget assigned to scheduled work. It is the authorized budget planned for the work to be accomplished for an activity or work breakdown structure component, not including management reserve. This budget is allocated by phase over the life of the project, but at a given moment, planned value defines the physical work that should have been accomplished. The total of the PV is sometimes referred to as the performance measurement baseline (PMB). The total planned value for the project is also known as budget at completion (BAC).
QUESTION 654 When a permitting agency takes longer than planned to issue a permit, this can be described as a risk:
A. event. B. response. C. perception. D. impact.
Correct Answer: A
Section: Volume E Explanation Explanation/Reference:
QUESTION 655 Plan-do-check-act is also known as:
A. prevention over inspection. B. statistical sampling. C. management responsibility. D. continuous improvement.
Correct Answer: D
QUESTION 656 Which of the following is a tool or technique used in the Determine Budget process?
A. Variance analysis B. Three-point estimating C. Bottom-up estimating D. Historical relationships
Correct Answer: D
Explanation:
Historical Relationships
Any historical relationships that result in parametric estimates or analogous estimates involve the use of project characteristics (parameters) to develop mathematical models to predict total project costs.
Such models may be simple (e.g., residential home construction is based on a certain cost per square foot of space) or complex (e.g., one model of software development costing uses multiple separate adjustment factors, each of which has numerous points within it).
Both the cost and accuracy of analogous and parametric models can vary widely. They are most likely to be reliable when:
Historical information used to develop the model is accurate, Parameters used in the model are readily quantifiable, and Models are scalable, such that they work for large projects, small projects, and phases of a project.
Process: Determine Budget
Definition: The process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline.
Key Benefit: The key benefit of this process is that it determines the cost baseline against which project performance can be monitored and controlled.
A. assumption log. B. quality checklist. C. risk register. D. contract type.
Correct Answer: D
QUESTION 658 The project management processes are usually presented as discrete processes with defined interfaces, while in practice they:
A. operate separately.
B. move together in batches, C. overlap and interact. D. move in a sequence. Correct Answer: C
QUESTION 659 The process for performing variance analysis may vary, depending on:
A. scenario building, technology forecasting, and forecast by analogy. B. working relationships among various stakeholders and team members. C. application area, the standard used, and the industry. D. work to be completed next.
Correct Answer: C
QUESTION 660 A tool and technique used during the Define Scope process is:
A. facilitated workshops. B. observations. C. questionnaires and surveys. D. group creativity techniques.
Correct Answer: A
Explanation: Facilitated Workshops. An elicitation technique using focused sessions that bring key cross-functional stakeholders together to define product requirements.
Process: Define Scope
Definition: The process of developing a detailed description of the project and product. Key Benefit: The key benefit of this process is that it describes the product, service, or result boundaries by defining which of the requirements collected will be included in and excluded from the project scope.
Inputs 1. Scope management plan 2. Project charter 3. Requirements documentation 4. Organizational process assets
QUESTION 661 Which of the following response strategies are appropriate for negative risks or threats?
A. Share, Accept, Transfer, or Mitigate B. Exploit, Enhance, Share, or Accept C. Mitigate, Share, Avoid, or Accept D. Avoid, Mitigate, Transfer, or Accept
Correct Answer: D
Explanation:
Strategies for Negative Risks or Threats
Three strategies, which typically deal with threats or risks that may have negative impacts on project objectives if they occur, are: avoid, transfer, and mitigate. The fourth strategy, accept, can be used for negative risks or threats as well as positive risks or opportunities.
Each of these risk response strategies have varied and unique influence on the risk condition. These strategies should be chosen to match the risk’s probability and impact on the project’s overall objectives.
Avoidance and mitigation strategies are usually good strategies for critical risks with high impact, while transference and acceptance are usually good strategies for threats that are less critical and with low overall impact. The four strategies for dealing with negative risks or threats are further described as follows:
Avoid: Risk avoidance is a risk response strategy whereby the project team acts to eliminate the threat or protect the project from its impact. It usually involves changing the project management plan to eliminate the threat entirely.
The project manager may also isolate the project objectives from the risk’s impact or change the objective that is in jeopardy. Examples of this include extending the schedule, changing the strategy, or reducing scope.
The most radical avoidance strategy is to shut down the project entirely. Some risks that arise early in the project can be avoided by clarifying requirements, obtaining information, improving communication, or acquiring expertise.
Transfer: Risk transference is a risk response strategy whereby the project team shifts the impact of a threat to a third party, together with ownership of the response. Transferring the risk simply gives another party responsibility for its management—it does not eliminate it. Transferring does not mean disowning the risk by transferring it to a later project or another person without his or her knowledge or agreement.
Risk transference nearly always involves payment of a risk premium to the party taking on the risk. Transferring liability for risk is most effective in dealing with financial risk exposure. Transference tools can be quite diverse and include, but are not limited to, the use of insurance, performance bonds, warranties, guarantees, etc.
Contracts or agreements may be used to transfer liability for specified risks to another party. For example, when a buyer has capabilities that the seller does not possess, it may be prudent to transfer some work and its concurrent risk contractually back to the buyer. In many cases, use of a cost-plus contract may transfer the cost risk to the buyer, while a fixed-price contract may transfer risk to the seller.
Mitigate: Risk mitigation is a risk response strategy whereby the project team acts to reduce the probability of occurrence or impact of a risk. It implies a reduction in the probability and/or impact of an adverse risk to be within acceptable threshold limits. Taking early action to reduce the probability and/or impact of a risk occurring on the project is often more effective than trying to repair the damage after the risk has occurred.
Adopting less complex processes, conducting more tests, or choosing a more stable supplier are examples of mitigation actions. Mitigation may require prototype development to reduce the risk of scaling up from a bench- scale model of a process or product. Where it is not possible to reduce probability, a mitigation response might address the risk impact by targeting linkages that determine the severity. For example, designing redundancy into a system may reduce the impact from a failure of the original component.
Accept: Risk acceptance is a risk response strategy whereby the project team decides to acknowledge the risk and not take any action unless the risk occurs. This strategy is adopted where it is not possible or cost- effective to address a specific risk in any other way. This strategy indicates that the project team has decided not to change the project management plan to deal with a risk, or is unable to identify any other suitable response strategy.
This strategy can be either passive or active. Passive acceptance requires no action except to document the strategy, leaving the project team to deal with the risks as they occur, and to periodically review the threat to ensure that it does not change significantly. The most common active acceptance strategy is to establish a contingency reserve, including amounts of time, money, or resources to handle the risks.
QUESTION 662 Identify Stakeholders is the process of identifying all of the people or organizations impacted by the project and documenting relevant information regarding their interests in, involvement in, and impact on the project:
A. manager. B. success. C. deadline. D. scope.
Correct Answer: B
Explanation: Process: Identify Stakeholders Definition: The process of identifying the people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project; and analyzing and documenting relevant information regarding their interests, involvement, interdependencies, influence, and potential impact on project success.
Key Benefit: The key benefit of this process is that it allows the project manager to identify the appropriate focus for each stakeholder or group of stakeholders.
Inputs Project charter Procurement documents Enterprise environmental factors Organizational process assets
QUESTION 663 Which of the following is a tool or technique used in the Acquire Project Team process?
A. Networking B. Training C. Negotiation D. Issue log
Correct Answer: C
Explanation:
Process: Acquire Project Team
Definition: The process of confirming human resource availability and obtaining the team necessary to complete project activities.
Key Benefit: The key benefit of this process consists of outlining and guiding the team selection and responsibility assignment to obtain a successful team.
Inputs 1. Human resource management plan 2. Enterprise environmental factors 3. Organizational process assets
QUESTION 664 Which of the following change requests can bring expected future performance of the project work in line with the project management plan?
A. Corrective action B. Defect repair C. Preventative action D. Probable action
Correct Answer: A
Explanation: Change Requests
A change request is a formal proposal to modify any document, deliverable, or baseline. An approved change request will replace the associated document, deliverable, or baseline and may result in an update to other parts of the project management plan. When issues are found while project work is being performed, change requests are submitted, which may modify project policies or procedures, project scope, project cost or budget, project schedule, or project quality.
Other change requests cover the needed preventive or corrective actions to forestall negative impact later in the project. Requests for a change can be direct or indirect, externally or internally initiated, and can be optional or legally/contractually mandated, and may include:
Corrective action—An intentional activity that realigns the performance of the project work with the project management plan.
Preventive action—An intentional activity that ensures the future performance of the project work is aligned with the project management plan.
Defect repair—An intentional activity to modify a nonconforming product or product component; Updates—Changes to formally controlled project documents, plans, etc., to reflect modified or additional ideas or content.
QUESTION 665 The cost benefit analysis tool is used for creating:
A. Pareto charts. B. quality metrics. C. change requests, D. Ishikawa diagrams.
Correct Answer: B
Explanation: Cost-Benefit Analysis
The primary benefits of meeting quality requirements include less rework, higher productivity, lower costs, increased stakeholder satisfaction, and increased profitability. A cost-benefit analysis for each quality activity compares the cost of the quality step to the expected benefit.
Quality Metrics A quality metric specifically describes a project or product attribute and how the control quality process will measure it. A measurement is an actual value.
The tolerance defines the allowable variations to the metric. For example, if the quality objective is to stay within the approved budget by ± 10%, the specific quality metric is used to measure the cost of every deliverable and determine the percent variance from the approved budget for that deliverable. Quality metrics are used in the perform quality assurance and control quality processes.
Some examples of quality metrics include on-time performance, cost control, defect frequency, failure rate, availability, reliability, and test coverage.
QUESTION 666 Which of the following are three inputs to the risk register?
A. Risk register updates, stakeholder register, and quality management plan B. Communication management plan, enterprise environmental factors, and activity duration estimates C. Risk management plan, activity cost estimates, and project documents D. Project scope statement, organizational process assets, and scope baseline.
Correct Answer: C
QUESTION 667 An input of the Create WBS process is:
A. requirements documentation. B. scope baseline. C. project charter. D. validated deliverables.
Correct Answer: A
Explanation: Requirements Documentation
Requirements documentation describes how individual requirements meet the business need for the project. Requirements may start out at a high level and become progressively more detailed as more about the requirements is known. Before being baselined, requirements need to be unambiguous (measurable and testable), traceable, complete, consistent, and acceptable to key stakeholders.
The format of a requirements document may range from a simple document listing all the requirements categorized by stakeholder and priority, to more elaborate forms containing an executive summary, detailed descriptions, and attachments. Components of requirements documentation can include, but, are not limited to:
Business requirements, including: ○ Business and project objectives for traceability; ○ Business rules for the performing organization; and ○ Guiding principles of the organization • Stakeholder requirements, including: ○ Impacts to other organizational areas; ○ Impacts to other entities inside or outside the performing organization; and ○ Stakeholder communication and reporting requirements. • Solution requirements, including: ○ Functional and nonfunctional requirements; ○ Technology and standard compliance requirements; ○ Support and training requirements; ○ Quality requirements ○ Reporting requirements, etc. (solution requirements can be documented textually, in models, or both). Project requirements, such as:
○ Levels of service, performance, safety, compliance, etc.; and ○ Acceptance criteria. Transition requirements. Requirements assumptions, dependencies, and constraints.
Process:Create WBS
Definition: WBS is the process of subdividing project deliverables and project work into smaller, more manageable components.
Key Benefit: The key benefit of this process is that it provides a structured vision of what has to be delivered.
Inputs 1. Scope management plan 2. Project scope statement 3. Requirements documentation 4. Enterprise environmental factors 5. Organizational process assets
QUESTION 668 In Plan Risk Management, which of the management plans determines who will be available to share information on various risks and responses at different times and locations?
A. Schedule B. Quality C. Communications D. Cost
Correct Answer: C
Explanation: Plan Risk Management
Definition: The process of defining how to conduct risk management activities for a project. Key Benefit: The key benefit of this process is it ensures that the degree, type, and visibility of risk management are commensurate with both the risks and the importance of the project to the organization.
The risk management plan is vital to communicate with and obtain agreement and support from all stakeholders to ensure the risk management process is supported and performed effectively over the project life cycle.
Inputs 1. Project management plan 2. Project charter 3. Stakeholder register 4. Enterprise environmental factors 5. Organizational process assets
QUESTION 669 Under which type of contract does the seller receive reimbursement for all allowable costs for performing contract work, as well as a fixed-fee payment calculated as a percentage of the initial estimated project costs?
A. Cost Plus Fixed Fee Contract (CPFF) B. Cost Plus Incentive Fee Contract (CPIF) C. Firm Fixed Price Contract (FFP) D. Fixed Price with Economic Price Adjustment Contract (FP-EPA)
Correct Answer: A
QUESTION 670 Funding limit reconciliation is a tool and technique used in which process?
A. Control Costs B. Determine Budget C. Estimate Costs D. Control Budget
Correct Answer: B
Explanation: Funding Limit Reconciliation
The expenditure of funds should be reconciled with any funding limits on the commitment of funds for the project.
A variance between the funding limits and the planned expenditures will sometimes necessitate the rescheduling of work to level out the rate of expenditures. This is accomplished by placing imposed date constraints for work into the project schedule.
Process: Determine Budget
Definition: The process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline.
Key Benefit: The key benefit of this process is that it determines the cost baseline against which project performance can be monitored and controlled.
QUESTION 671 Exhibit A is an example of which of the following types of Sequence Activities?
A. Activity-on-arrow diagramming B. Precedence diagramming C. Project schedule network diagramming D. Mathematical analysis diagramming
Correct Answer: B
QUESTION 672 Inputs to the Plan Risk Management process include the:
A. cost management plan. B. risk management plan, C. activity list, D. risk register.
Correct Answer: A
QUESTION 673 Which of the following is an output of Define Scope?
A. Project scope statement B. Project charter C. Project plan D. Project schedule
Correct Answer: A
Explanation: Process: Define Scope
Definition: The process of developing a detailed description of the project and product. Key Benefit: The key benefit of this process is that it describes the product, service, or result boundaries by defining which of the requirements collected will be included in and excluded from the project scope.
Inputs 1. Scope management plan 2. Project charter 3. Requirements documentation 4. Organizational process assets
QUESTION 674 The correct equation for schedule variance (SV) is earned value:
A. minus planned value [EV – PV]. B. minus actual cost [EV – AC]. C. divided by planned value [EV/PV], D. divided by actual cost [EV/AC].
Correct Answer: A
Explanation: • Schedule variance. Schedule variance (SV) is a measure of schedule performance expressed as the difference between the earned value and the planned value. It is the amount by which the project is ahead or behind the planned delivery date, at a given point in time. It is a measure of schedule performance on a project. It is equal to the earned value (EV) minus the planned value (PV). The EVM schedule variance is a useful metric in that it can indicate when a project is falling behind or is ahead of its baseline schedule.
The EVM schedule variance will ultimately equal zero when the project is completed because all of the planned values will have been earned. Schedule variance is best used in conjunction with critical path method (CPM) scheduling and risk management.
Equation: SV = EV – PV
QUESTION 675 After Define Activities and Sequence Activities, the next process is:
A. Estimate Activity Resources. B. Estimate Activity Durations. C. Develop Schedule.
D. Control Schedule.
Correct Answer: A
Explanation:
6. Project Time Management 6.1 Plan Schedule Management 6.2 Define Activities 6.3 Sequence Activities 6.4 Estimate Activity Resources 6.5 Estimate Activity Durations 6.6 Develop Schedule 6.7 Control Schedule
QUESTION 676 Which risk response strategy is common for both positive and negative risks?
A. Share B. Accept C. Mitigate D. Transfer
Correct Answer: B
QUESTION 677 Risk responses reflect an organization’s perceived balance between:
A. risk taking and risk avoidance. B. known risk and unknown risk. C. identified risk and analyzed risk. D. varying degrees of risk.
Correct Answer: A
QUESTION 678 The three processes of Project Cost Management are:
A. Estimate Costs, Control Schedule, and Control Costs. B. Estimate Costs, Determine Budget, and Estimate Activity Resources. C. Determine Budget, Control Schedule, and Estimate Activity Resources. D. Estimate Costs, Determine Budget, and Control Costs.
Correct Answer: D
Explanation: 7. Project Cost Management 7.1 Plan Cost Management 7.2 Estimate Costs 7.3 Determine Budget 7.4 Control Costs
QUESTION 679 Which of the following is an output of the Conduct Procurements process?
A. Project statement of work B. Selected sellers C. Risk register updates D. Teaming agreements
Correct Answer: B
Explanation: Selected Sellers
The selected sellers are those who have been judged to be in a competitive range based upon the outcome of the proposal or bid evaluation, and who have negotiated a draft contract that will become the actual contract when an award is made. Final approval of all complex, high-value, high-risk procurements will generally require organizational senior management approval prior to award.
Process: Conduct Procurements
Definition: The process of obtaining seller responses, selecting a seller, and awarding a contract. Key Benefit: The key benefit of this process is that it provides alignment of internal and external stakeholder expectations through established agreements.
Inputs 1. Procurement management plan 2. Procurement documents 3. Source selection criteria 4. Seller proposals 5. Project documents 6. Make-or-buy decisions 7. Procurement statement of work 8. Organizational process assets
QUESTION 680 The technique of subdividing project deliverables into smaller, more manageable components until the work and deliverables are defined to the work package level is called:
A. a control chart. B. baseline. C. Create WBS. D. decomposition.
Correct Answer: D
Explanation: Decomposition
Decomposition is a technique used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts. The work package is the work defined at the lowest level of the WBS for which cost and duration can be estimated and managed.
The level of decomposition is often guided by the degree of control needed to effectively manage the project. The level of detail for work packages will vary with the size and complexity of the project. Decomposition of the total project work into work packages generally involves the following activities: Identifying and analyzing the deliverables and related work; Structuring and organizing the WBS; Decomposing the upper WBS levels into lower-level detailed components; Developing and assigning identification codes to the WBS components; and Verifying that the degree of decomposition of the deliverables is appropriate.
QUESTION 681 Which baselines make up the performance measurement baseline?
A. Scope baseline, cost baseline, and schedule baseline B. Scope baseline, project management baseline, and quality baseline C. Cost baseline, schedule baseline, and risk baseline D. Cost baseline, project management baseline, and schedule baseline
Correct Answer: A
Explanation: Performance Measurement Baseline (PMB). An approved, integrated scope-schedule-cost plan for the project work against which project execution is compared to measure and manage performance. The PMB includes contingency reserve, but excludes management reserve.
QUESTION 682 The application of knowledge, skills, tools, and techniques to project activities to meet project requirements describes management of which of the following?
A. Project B. Scope C. Contract D. Program
Correct Answer: A
Explanation:
What is Project Management?
Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. Project management is accomplished through the appropriate application and integration of the 47 logically grouped project management processes, which are categorized into fve Process Groups. These five Process Groups are:
Initiating, Planning, Executing, Monitoring and Controlling, and Closing.
QUESTION 683 Prototype development may be used as a tool for which of the following risk response strategies?
A. Avoid B. Accept C. Mitigate D. Exploit
Correct Answer: C
Explanation: Strategies for Negative Risks or Threats
Three strategies, which typically deal with threats or risks that may have negative impacts on project objectives if they occur, are: avoid, transfer, and mitigate. The fourth strategy, accept, can be used for negative risks or threats as well as positive risks or opportunities. Each of these risk response strategies have varied and unique influence on the risk condition.
These strategies should be chosen to match the risk’s probability and impact on the project’s overall objectives. Avoidance and mitigation strategies are usually good strategies for critical risks with high impact, while transference and acceptance are usually good strategies for threats that are less critical and with low overall impact. The four strategies for dealing with negative risks or threats are further described as follows:
Avoid: Risk avoidance is a risk response strategy whereby the project team acts to eliminate the threat or protect the project from its impact. It usually involves changing the project management plan to eliminate the threat entirely. The project manager may also isolate the project objectives from the risk’s impact or change the objective that is in jeopardy.
Examples of this include extending the schedule, changing the strategy, or reducing scope. The most radical avoidance strategy is to shut down the project entirely. Some risks that arise early in the project can be avoided by clarifying requirements, obtaining information, improving communication, or acquiring expertise.
Transfer: Risk transference is a risk response strategy whereby the project team shifts the impact of a threat to a third party, together with ownership of the response. Transferring the risk simply gives another party responsibility for its management—it does not eliminate it. Transferring does not mean disowning the risk by transferring it to a later project or another person without his or her knowledge or agreement. Risk transference nearly always involves payment of a risk premium to the party taking on the risk. Transferring liability for risk is most effective in dealing with financial risk exposure.
Transference tools can be quite diverse and include, but are not limited to, the use of insurance, performance bonds, warranties, guarantees, etc. Contracts or agreements may be used to transfer liability for specified risks to another party. For example, when a buyer has capabilities that the seller does not possess, it may be prudent to transfer some work and its concurrent risk contractually back to the buyer. In many cases, use of a cost-plus contract may transfer the cost risk to the buyer, while a fixed-price contract may transfer risk to the seller.
Mitigate: Risk mitigation is a risk response strategy whereby the project team acts to reduce the probability of occurrence or impact of a risk. It implies a reduction in the probability and/or impact of an adverse risk to be within acceptable threshold limits. Taking early action to reduce the probability and/or impact of a risk occurring on the project is often more effective than trying to repair the damage after the risk has occurred.
Adopting less complex processes, conducting more tests, or choosing a more stable supplier are examples of mitigation actions. Mitigation may require prototype development to reduce the risk of scaling up from a bench- scale model of a process or product. Where it is not possible to reduce probability, a mitigation response might address the risk impact by targeting linkages that determine the severity. For example, designing redundancy into a system may reduce the impact from a failure of the original component.
Accept: Risk acceptance is a risk response strategy whereby the project team decides to acknowledge the risk and not take any action unless the risk occurs. This strategy is adopted where it is not possible or cost- effective to address a specific risk in any other way. This strategy indicates that the project team has decided not to change the project management plan to deal with a risk, or is unable to identify any other suitable response strategy.
This strategy can be either passive or active. Passive acceptance requires no action except to document the strategy, leaving the project team to deal with the risks as they occur, and to periodically review the threat to ensure that it does not change significantly. The most common active acceptance strategy is to establish a contingency reserve, including amounts of time, money, or resources to handle the risks.
QUESTION 684 Which index is the calculated projection of cost performance that must be achieved on the remaining work to meet a specified management goal?
A. Estimate at completion B. Cost performance C. Schedule performance D. To-complete performance
Correct Answer: D
QUESTION 685 A tool and technique used during the Collect Requirements process is:
A. prototypes. B. expert judgment. C. alternatives identification. D. product analysis.
Correct Answer: A
Explanation: Process: Collect Requirements
Definition: The process of determining, documenting, and managing stakeholder needs and requirements to meet project objectives.
Key Benefit: The key benefit of this process is that it provides the basis for defining and managing the project scope including product scope.
Inputs 1. Scope management plan 2. Requirements management plan 3. Stakeholder management plan 4. Project charter 5. Stakeholder register
Tools & Techniques
1. Interviews 2. Focus groups 3. Facilitated workshops 4. Group creativity techniques 5. Group decision-making techniques 6. Questionnaires and surveys 7. Observations 8. Prototypes 9. Benchmarking 10. Context diagrams 11. Document analysis
QUESTION 686 One of the objectives of a quality audit is to:
A. highlight the need for root cause analysis. B. share the process documentation among stakeholders. C. offer assistance with non-value-added activities. D. identify all of the gaps or shortcomings.
Correct Answer: D
QUESTION 687 While preparing the project management plan on a weekly basis, the project manager indicates the intention to provide an issues report to the staff via e-mail. In which part of the plan will this type of information be included?
A. Communications management plan B. Human resource plan C. Quality management plan D. Procurement management plan
Correct Answer: A
Explanation: Communications Management Plan
The communications management plan is a component of the project management plan that describes how project communications will be planned, structured, monitored, and controlled. The plan contains the following information:
Stakeholder communication requirements; Information to be communicated, including language, format, content, and level of detail; Reason for the distribution of that information; Time frame and frequency for the distribution of required information and receipt of acknowledgment or response, if applicable; Person responsible for communicating the information; Person responsible for authorizing release of confidential refining information; Person or groups who will receive the information; Methods or technologies used to convey the information, such as memos, e-mail, and/or press releases; Resources allocated for communication activities, including time and budget; Escalation process identifying time frames and the management chain (names) for escalation of issues that cannot be resolved at a lower staff level; Method for updating and refining the communications management plan as the project progresses and develops; Glossary of common terminology; Flow charts of the information flow in the project, workflows with possible sequence of authorization, list of reports, and meeting plans, etc.; and Communication constraints usually derived from a specific legislation or regulation, technology, and organizational policies, etc.
The communications management plan can also include guidelines and templates for project status meetings, project team meetings, e-meetings, and e-mail messages. The use of a project website and project management software can also be included if these are to be used in the project.
QUESTION 688 Which tool or technique can a project manager use to select in advance a team member who will be crucial to the task?
A. Acquisition B. Negotiation C. Virtual team D. Pre-assignment
Correct Answer: D
Explanation: Pre-assignment
When project team members are selected in advance, they are considered pre-assigned. This situation can occur if the project is the result of specific people being identified as part of a competitive proposal, if the project is dependent upon the expertise of particular persons, or if some staff assignments are defined within the project charter.
QUESTION 689 Which of the following is a group decision-making technique?
A. Brainstorming B. Focus groups C. Affinity diagram D. Plurality
Correct Answer: D
QUESTION 690 Which statement correctly describes the value of a business case?
A. It provides the necessary information to determine if a project is worth the required investment. B. It provides for alternative dispute resolution procedures in event of contract default. C. It offers one of several alternative scenarios which assist in performing qualitative risk analysis. D. It is used to help a project manager understand the scope of commercial advantages.
Correct Answer: A
Explanation: Business Case
The business case or similar document describes the necessary information from a business standpoint to determine whether or not the project is worth the required investment. It is commonly used for decision making by managers or executives above the project level.
Typically, the business need and the cost-benefit analysis are contained in the business case to justify and establish boundaries for the project, and such analysis is usually completed by a business analyst using various stakeholder inputs. The sponsor should agree to the scope and limitations of the business case. The business case is created as a result of one or more of the following:
Market demand (e.g., a car company authorizing a project to build more fuel-efficient cars in response to gasoline shortages), Organizational need (e.g., due to high overhead costs a company may combine staff functions and streamline processes to reduce costs.), Customer request (e.g., an electric utility authorizing a project to build a new substation to serve a new industrial park), Technological advance (e.g., an airline authorizing a new project to develop electronic tickets instead of paper tickets based on technological advances), Legal requirement (e.g., a paint manufacturer authorizing a project to establish guidelines for handling toxic materials), Ecological impacts (e.g., a company authorizing a project to lessen its environmental impact), or Social need (e.g., a nongovernmental organization in a developing country authorizing a project to provide potable water systems, latrines, and sanitation education to communities suffering from high rates of cholera).
Each of the examples in this list may contain elements of risk that should be addressed. In the case of multiphase projects, the business case may be periodically reviewed to ensure that the project is on track to deliver the business benefits. In the early stages of the project life cycle, periodic review of the business case by the sponsoring organization also helps to confirm that the project is still aligned with the business case. The project manager is responsible for ensuring that the project effectively and efficiently meets the goals of the organization and those requirements of a broad set of stakeholders, as defined in the business case.
QUESTION 691 Which of the following includes how requirements activities will be planned, tracked, and reported?
A. Configuration management plan B. Scope baseline C. Requirements management plan D. Schedule baseline
Correct Answer: C
Explanation: Requirements Management Plan
The requirements management plan is a component of the project management plan that describes how requirements will be analyzed, documented, and managed. The phase-to-phase relationship, described in Section 2.4.2.1, strongly influences how requirements are managed. The project manager chooses the most effective relationship for the project and documents this approach in the requirements management plan.
Many of the requirements management plan components are based on that relationship. Components of the requirements management plan can include, but are not limited to:
• How requirements activities will be planned, tracked, and reported; • Configuration management activities such as: how changes to the product will be initiated, how impacts will be analyzed, how they will be traced, tracked, and reported, as well as the authorization levels required to approve these changes; • Requirements prioritization process; • Product metrics that will be used and the rationale for using them; and • Traceability structure to reflect which requirement attributes will be captured on the traceability matrix.
QUESTION 692 Which type of dependency is contractually required or inherent in the nature of the work?
A. External B. Lead C. Discretionary D. Mandatory
Correct Answer: D
Explanation: Dependency Determination Dependencies may be characterized by the following attributes: mandatory or discretionary, internal or external, as described below. Dependency has four attributes, but two can be applicable at the same time in following ways: mandatory external dependencies, mandatory internal dependencies, discretionary external dependencies, or discretionary internal dependencies. Mandatory dependencies.
Mandatory dependencies are those that are legally or contractually required or inherent in the nature of the work. Mandatory dependencies often involve physical limitations, such as on a construction project, where it is impossible to erect the superstructure until after the foundation has been built, or on an electronics project, where a prototype has to be built before it can be tested.
Mandatory dependencies are also sometimes referred to as hard logic or hard dependencies. Technical dependencies may not be mandatory. The project team determines which dependencies are mandatory during the process of sequencing the activities. Mandatory dependencies should not be confused with assigning schedule constraints in the scheduling tool.
Discretionary dependencies. Discretionary dependencies are sometimes referred to as preferred logic, preferential logic, or soft logic. Discretionary dependencies are established based on knowledge of best practices within a particular application area or some unusual aspect of the project where a specific sequence is desired, even though there may be other acceptable sequences. Discretionary dependencies should be fully documented since they can create arbitrary total float values and can limit later scheduling options.
When fast tracking techniques are employed, these discretionary dependencies should be reviewed and considered for modification or removal. The project team determines which dependencies are discretionary during the process of sequencing the activities. External dependencies. External dependencies involve a relationship between project activities and non- project activities.
These dependencies are usually outside the project team’s control. For example, the testing activity in a software project may be dependent on the delivery of hardware from an external source, or governmental environmental hearings may need to be held before site preparation can begin on a construction project. The project management team determines which dependencies are external during the process of sequencing the activities.
Internal dependencies: Internal dependencies involve a precedence relationship between project activities and are generally inside the project team’s control. For example, if the team cannot test a machine until they assemble it, this is an internal mandatory dependency. The project management team determines which dependencies are internal during the process of sequencing the activities.
QUESTION 693 The contract in which the seller is reimbursed for all allowable costs for performing the contract work and then receives a fee based upon achieving certain performance objectives is called a:
A. Cost Plus Incentive Fee Contract (CPIF). B. Cost Plus Fixed Fee Contract (CPFF). C. Fixed Price Incentive Fee Contract (FPIF). D. Time and Material Contract (T&M).
Correct Answer: A
QUESTION 694 The process improvement plan details the steps for analyzing processes to identify activities which enhance their: A. quality. B. value. C. technical performance. D. status.
Correct Answer: B
Explanation: Process Improvement Plan The process improvement plan is a subsidiary or component of the project management plan. The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value. Areas to consider include:
Process boundaries. Describe the purpose of the process, the start and end of the process, its inputs and outputs, the process owner, and the stakeholders of the process. Process configuration. Provides a graphic depiction of processes, with interfaces identified, used to facilitate analysis.
Process metrics. Along with control limits, allows analysis of process efficiency. Targets for improved performance. Guide the process improvement activities.
QUESTION 695 When cost variance is negative and schedule variance is positive, the project is: A. under budget and behind schedule.
B. over budget and ahead of schedule. C. on schedule. D. complete; all planned values have been earned.
Correct Answer: B
QUESTION 696 Which of the following is an estimating technique that uses the values of parameters from previous similar projects for estimating the same parameter or measure for a current project?
A. Reserve analysis B. Three-point estimating C. Parametric estimating D. Analogous estimating
Correct Answer: D
Analogous Estimating Analogous cost estimating uses the values such as scope, cost, budget, and duration or measures of scale such as size, weight, and complexity from a previous, similar project as the basis for estimating the same parameter or measurement for a current project. When estimating costs, this technique relies on the actual cost of previous, similar projects as the basis for estimating the cost of the current project. It is a gross value estimating approach, sometimes adjusted for known differences in project complexity.
Analogous cost estimating is frequently used to estimate a value when there is a limited amount of detailed information about the project, for example, in the early phases of a project. Analogous cost estimating uses historical information and expert judgment
QUESTION 697 The group technique that enhances brainstorming with a voting process used to rank the most useful ideas for prioritization is called the:
A. majority rule technique. B. nominal group technique. C. Delphi technique, D. idea/mind mapping technique.
Correct Answer: B
Explanation: Group Creativity Technique
Several group activities can be organized to identify project and product requirements. Some of the group creativity techniques that can be used are:
Brainstorming: A technique used to generate and collect multiple ideas related to project and product requirements. Although brainstorming by itself does not include voting or prioritization, it is often used with other group creativity techniques that do.
Nominal group technique: A technique that enhances brainstorming with a voting process used to rank the most useful ideas for further brainstorming or for prioritization. Idea/mind mapping. A technique in which ideas created through individual brainstorming sessions are consolidated into a single map to reflect commonality and differences in understanding, and generate new ideas.
Affinity diagram. A technique that allows large numbers of ideas to be classifed into groups for review and analysis.
Multicriteria decision analysis. A technique that utilizes a decision matrix to provide a systematic analytical approach for establishing criteria, such as risk levels, uncertainty, and valuation, to evaluate and rank many ideas.
QUESTION 698 At which stage of team development do members begin to work together, adjust work habits, and trust each other?
A. Forming B. Storming C. Norming D. Performing
Correct Answer: C
QUESTION 699 Which of the following can be used as an input for Define Scope?
A. Product analysis B. Project charter C. Scope baseline
D. Project scope statement
Explanation:
Project Charter The project charter is the document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities. It documents the business needs, assumptions, constraints, the understanding of the customer’s needs and high-level requirements, and the new product, service, or result that it is intended to satisfy, such as:
Project purpose or justification, Measurable project objectives and related success criteria, High-level requirements, Assumptions and constraints, High-level project description and boundaries, High-level risks, Summary milestone schedule, Summary budget, Stakeholder list, Project approval requirements (i.e., what constitutes project success, who decides the project is successful, and who signs off on the project), Assigned project manager, responsibility, and authority level, and Name and authority of the sponsor or other person(s) authorizing the project charter.
Process: Define Scope
Definition: The process of developing a detailed description of the project and product. Key Benefit: The key benefit of this process is that it describes the product, service, or result boundaries by defining which of the requirements collected will be included in and excluded from the project scope.
Inputs 1. Scope management plan 2. Project charter 3. Requirements documentation 4. Organizational process assets
QUESTION 700 A project manager has created an issue log to document issues communicated by project team members during weekly team meetings. This is an input of:
A. Manage Stakeholder Expectations. B. Monitor and Control Risks. C. Plan Risk Management. D. Report Performance.
Correct Answer: A
QUESTION 701 Which of the following is a tool and technique used to monitor risk?
A. Technical performance measurement B. Cost performance baseline C. Benchmarking D. Cost of quality
Correct Answer: A
Explanation: Technical Performance Measurement
Technical performance measurement compares technical accomplishments during project execution to the schedule of technical achievement. It requires the definition of objective, quantifable measures of technical performance, which can be used to compare actual results against targets.
Such technical performance measures may include weight, transaction times, number of delivered defects, storage capacity, etc. Deviation, such as demonstrating more or less functionality than planned at a milestone, can help to forecast the degree of success in achieving the project’s scope.
QUESTION 702 Which of the following is a statistical concept that calculates the average outcome when the future includes scenarios that may or may not happen?
A. Sensitivity analysis B. Three-point estimate C. Modeling and simulation D. Expected monetary value analysis
PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if you could drop your comment. Thanks in anticipation.
Fact Check Policy
CRMNuggets is committed to fact-checking in a fair, transparent and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
QUESTION 704 The probability and impact matrix is primarily used to:
A. Quantify risk issues for trends during a quality audit. B. Develop a risk register for risk planning. C. Evaluate each risk’s importance and priority during Perform Qualitative Risk Analysis. D. Define risk and compare impacts during Perform Quantitative Risk Analysis.
Correct Answer: C
Explanation:
Probability and impact matrix. A probability and impact matrix is a grid for mapping the probability of each risk occurrence and its impact on project objectives if that risk occurs. Risks are prioritized according to their potential implications for having an effect on the project’s objectives.
A typical approach to prioritizing risks is to use a look-up table or a probability and impact matrix. The specific combinations of probability and impact that lead to a risk being rated as “high,” “moderate,” or “low” importance are usually set by the organization.
Perform Qualitative Risk Analysis
Definition: The process of prioritizing risks for further analysis or action by assessing and combining their probability of occurrence and impact.
Key Benefit: The key benefit of this process is that it enables project managers to reduce the level of uncertainty and to focus on high-priority risks.
Inputs 1. Risk management plan 2. Scope baseline 3. Risk register 4. Enterprise environmental factors 5. Organizational process assets
Tools & Techniques -Risk probability and impact assessment -Probability and impact matrix Risk data quality assessment Risk categorization -Risk urgency assessment Expert judgment
Outputs Project documents updates
QUESTION 705 A car company authorized a project to build more fuel-efficient cars in response to gasoline shortages. With which of the following strategic considerations was this project mainly concerned?
A. Market demand B. Legal requirements C. Strategic Opportunity D. Technological advance
Correct Answer: A
Explanation: Projects and Strategic Planning
Projects are often utilized as a means of directly or indirectly achieving objectives within an organization’s strategic plan. Projects are typically authorized as a result of one or more of the following strategic considerations:
Market demand (e.g., a car company authorizing a project to build more fuel-efficient cars in response to gasoline shortages); Strategic opportunity/business need (e.g., a training company authorizing a project to create a new course to increase its revenues); Social need (e.g., a nongovernmental organization in a developing country authorizing a project to provide potable water systems, latrines, and sanitation education to communities suffering from high rates of infectious diseases); Environmental consideration (e.g., a public company authorizing a project to create a new service for electric car sharing to reduce pollution); Customer request (e.g., an electric utility authorizing a project to build a new substation to serve a new industrial park);
Technological advance (e.g., an electronics firm authorizing a new project to develop a faster, cheaper, and smaller laptop based on advances in computer memory and electronics technology); and Legal requirement (e.g., a chemical manufacturer authorizing a project to establish guidelines for proper handling of a new toxic material).
Projects, within programs or portfolios, are a means of achieving organizational goals and objectives, often in the context of a strategic plan. Although a group of projects within a program can have discrete benefits, they can also contribute to the benefits of the program, to the objectives of the portfolio, and to the strategic plan of the organization.
Organizations manage portfolios based on their strategic plan. One goal of portfolio management is to maximize the value of the portfolio through careful examination of its components—the constituent programs, projects, and other related work. Those components contributing the least to the portfolio’s strategic objectives may be excluded.
In this way, an organization’s strategic plan becomes the primary factor guiding investments in projects. At the same time, projects provide feedback to programs and portfolios by means of status reports, lessons learned, and change requests that may help to identify impacts to other projects, programs, or portfolios. The needs of the projects, including the resource needs, are rolled up and communicated back to the portfolio level, which in turn sets the direction for organizational planning.
QUESTION 706 A Pareto chart is a specific type of:
A. control chart B. histogram C. cause-and-effect diagram D. scatter diagram
Correct Answer: B
Explanation: Pareto diagrams, exist as a special form of vertical bar chart and are used to identify the vital few sources that are responsible for causing most of a problem’s effects. The categories shown on the horizontal axis exist as a valid probability distribution that accounts for 100% of the possible observations.
The relative frequencies of each specified cause listed on the horizontal axis decrease in magnitude until the default source named “other” accounts for any non specified causes. Typically, the Pareto diagram will be organized into categories that measure either frequencies or consequences. Histograms, are a special form of bar chart and are used to describe the central tendency, dispersion, and shape of a statistical distribution. Unlike the control chart, the histogram does not consider the influence of time on the variation that exists within a distribution.
QUESTION 707 A process is defined as:
A. A set of interrelated actions and activities performed to achieve a certain objective. B. A set of guidelines that explains how to carry out a particular task. C. The inputs for a task and the tools and techniques required to carry out the task. D. A collection of logically related project activities, usually culminating in the completion of a major deliverable.
Correct Answer: A
Explanation: PROJECT MANAGEMENT PROCESSES
Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. This application of knowledge requires the effective management of the project management processes.
A process is a set of interrelated actions and activities performed to create a pre-specified product, service, or result. Each process is characterized by its inputs, the tools and techniques that can be applied, and the resulting outputs.
As explained in Section 2, the project manager needs to consider organizational process assets and enterprise environmental factors. These should be taken into account for every process, even if they are not explicitly listed as inputs in the process specification. Organizational process assets provide guidelines and criteria for tailoring the organization’s processes to the specific needs of the project. Enterprise environmental factors may constrain the project management options.
QUESTION 708 A project can be defined as a:
A. Temporary endeavor undertaken to create a unique product, service, or result B. Temporary endeavor that produces repetitive outputs C. Permanent endeavor undertaken to create a unique product, service, or result D. Permanent endeavor that produces repetitive outputs
Correct Answer: A
Explanation/Reference: Explanation:
What is a Project?
A project is a temporary endeavor undertaken to create a unique product, service, or result. The temporary nature of projects indicates that a project has a definite beginning and end. The end is reached when the project’s objectives have been achieved or when the project is terminated because its objectives will not or cannot be met, or when the need for the project no longer exists. A project may also be terminated if the client (customer, sponsor, or champion) wishes to terminate the project.
Temporary does not necessarily mean the duration of the project is short. It refers to the project’s engagement and its longevity. Temporary does not typically apply to the product, service, or result created by the project; most projects are undertaken to create a lasting outcome. For example, a project to build a national monument will create a result expected to last for centuries. Projects can also have social, economic, and environmental impacts that far outlive the projects themselves.
QUESTION 709 A project manager needs to deliver the project 2 weeks before the planned date without changing the scope. Which of the following techniques may be applied to reevaluate the schedule?
A. What-if scenario analysis B. Critical chain method C. Schedule crashing D. Resource leveling
Correct Answer: C
Explanation: Schedule Compression
Schedule compression techniques are used to shorten the schedule duration without reducing the project scope, in order to meet schedule constraints, imposed dates, or other schedule objectives. Schedule compression techniques include, but are not limited to:
Crashing: A technique used to shorten the schedule duration for the least incremental cost by adding resources. Examples of crashing include approving overtime, bringing in additional resources, or paying to expedite delivery to activities on the critical path. Crashing works only for activities on the critical path where additional resources will shorten the activity’s duration. Crashing does not always produce a viable alternative and may result in increased risk and/or cost.
Fast tracking: A schedule compression technique in which activities or phases normally done in sequence are performed in parallel for at least a portion of their duration. An example is constructing the foundation for a building before completing all of the architectural drawings. Fast tracking may result in rework and increased risk. Fast tracking only works if activities can be overlapped to shorten the project duration.
QUESTION 710 A risk may be graded into different priorities by which process?
A. Risk monitoring and controlling B. Risk response planning C. Qualitative risk analysis D. Quantitative risk analysis
Correct Answer: C
Explanation: “Qualitative Risk Analysis assesses the priority of identified risks using their probability of occurring, the corresponding impact […] as well as other factors such as the time frame and risk tolerance […].”
QUESTION 711 Activities on the critical path have which type of float?
A. Zero free float B. Zero or negative float C. Negative and positive float D. Zero or positive float
Correct Answer: B
Explanation: Critical Path Method
The critical path method, which is a method used to estimate the minimum project duration and determine the amount of scheduling flexibility on the logical network paths within the schedule model. This schedule network analysis technique calculates the early start, early finish, late start, and late finish dates for all activities without regard for any resource limitations by performing a forward and backward pass analysis through the schedule network, as shown in Figure 6-18.
In this example the longest path includes activities A, C, and D, and, therefore, the sequence of A-C-D is the critical path. The critical path is the sequence of activities that represents the longest path through a project, which determines the shortest possible project duration. The resulting early and late start and finish dates are not necessarily the project schedule, rather they indicate the time periods within which the activity could be executed, using the parameters entered in the schedule model for activity durations, logical relationships, leads, lags, and other known constraints. The critical path method is used to calculate the amount of scheduling flexibility on the logical network paths within the schedule model.
On any network path, the schedule flexibility is measured by the amount of time that a schedule activity can be delayed or extended from its early start date without delaying the project finish date or violating a schedule constraint, and is termed “total float.” A CPM critical path is normally characterized by zero total float on the critical path.
As implemented with PDM sequencing, critical paths may have positive, zero, or negative total float depending on constraints applied.
Any activity on the critical path is called a critical path activity. Positive total float is caused when the backward pass is calculated from a schedule constraint that is later than the early finish date that has been calculated during forward pass calculation. Negative total float is caused when a constraint on the late dates is violated by duration and logic. Schedule networks may have multiple near- critical paths. Many software packages allow the user to define the parameters used to determine the critical path(s).
Adjustments to activity durations (if more resources or less scope can be arranged), logical relationships (if the relationships were discretionary to begin with), leads and lags, or other schedule constraints may be necessary to produce network paths with a zero or positive total float.
Once the total float for a network path has been calculated, then the free float—the amount of time that a schedule activity can be delayed without delaying the early start date of any successor or violating a schedule constraint—can also be determined. For example the free float for Activity B, in Figure 6-18, is 5 days.
QUESTION 712 An associate who calculates fees daily to support the department is doing which of the following?
A. Phase work B. Project work C. Lifecycle work D. Operations work
Correct Answer: D
QUESTION 713 An imposed date for completion of the project by the customer is an example of a project:
A. deliverable B. assumption C. constraint D. exclusion
Correct Answer: C
QUESTION 714 An input required to develop a preliminary project scope statement is:
A. Organizational Structure B. Organizational Process Assets C. Organizational Matrix D. Organizational Breakdown Structures
Correct Answer: B
Explanation: Organizational Process Assets
Described in Section 2.1.4. All organizational process assets are used as inputs for the Plan Stakeholder Management process. Of these, lessons learned database and historical information are of particular importance, because they provide insights on previous stakeholder management plans and their effectiveness. These can be used to plan the stakeholder management activities for the current project.
The project team must complete a scope statement for developing a common understanding of the project scope among stakeholders. This lists project deliverables – summary level sub-products, whose full and satisfactory delivery marks the completion of the project.
QUESTION 715 An output of the Manage Project Team process is:
A. project management plan updates B. project staff assignments updates C. team performance assessments D. resource calendar updates
Correct Answer: A
Explanation: Project Management Plan Updates
Elements of the project management plan that may be updated include, but are not limited to, the human resource management plan. For example, the person assigned to a predefined role may not fulfill all staffing requirements outlined in the human resource management plan. When gaps occur, the project management plan needs to be updated to change the team structure, roles, or responsibilities.
Process: Manage Project Team
Definition: The process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance.
Key Benefit: The key benefit of this process is that it influences team behavior, manages conflict, resolves issues, and appraises team member performance.
Inputs 1. Human resource management plan 2. Project staff assignments 3. Team performance assessments 4. Issue log 5. Work performance reports 6. Organizational process assets
QUESTION 716 Budgets reserved for unplanned changes to project scope and cost are:
A. Contingency reserves. B. Management reserves. C. Authorized budgets. D. Cost baselines.
Correct Answer: B
Explanation: Reserve Analysis
Definition: estimates may include contingency reserves, sometimes referred to as time reserves or buffers, into the project schedule to account for schedule uncertainty. Contingency reserves are the estimated duration within the schedule baseline, which is allocated for identified risks that are accepted and for which contingent or mitigation responses are developed. Contingency reserves are associated with the “known-unknowns,” which may be estimated to account for this unknown amount of rework.
As more precise information about the project becomes available, the contingency reserve may be used, reduced, or eliminated. Contingency should be clearly identified in schedule documentation.
Estimates may also be produced for the amount of management reserve of time for the project. Management reserves are a specified amount of the project duration withheld for management control purposes and are reserved for unforeseen work that is within scope of the project. Management reserves are intended to address the “unknown-unknowns” that can affect a project.
Management reserve is not included in the schedule baseline, but it is part of the overall project duration requirements. Depending on contract terms, use of management reserves may require a change to the schedule baseline.
QUESTION 717 Cost aggregation is typically performed by aggregating work packages in accordance with the:
A. Program evaluation and review technique (PERT). B. Cost of quality (COQ). C. Rough order of magnitude (ROM). D. Work breakdown structure (WBS).
Correct Answer: D
Explanation: Cost Aggregation
Cost estimates are aggregated by work packages in accordance with the WBS. The work package cost estimates are then aggregated for the higher component levels of the WBS (such as control accounts) and ultimately for the entire project.
QUESTION 718 Cost of quality (COQ) refers to total cost of/to:
A. All efforts related to quality. B. Product inspection activities. C. Maintain plan quality. D. Perform quality control.
Correct Answer: B
QUESTION 719 Cost variance (CV) is equal to earned value:
A. Minus actual cost [EV – AC]. B. Minus planned value [EV – PV]. C. Divided by actual cost [EV/AC]. D. Divided by planned value [EV/PV].
Correct Answer: A
“Best Material, Great Results”. www.certkingdom.com 392 Explanation/Reference: Explanation: CV = EV – AC CPI = EV / AC SV = EV – PV SPI = EV / PV
QUESTION 720 Decomposition, rolling wave planning, and templates are all tools and techniques for which of the following?
A. Define Activities B. Estimate Activity Durations C. Develop Schedule D. Sequence Activities
Correct Answer: A
Explanation: Decomposition
Decomposition is a technique used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts. The work package is the work defined at the lowest level of the WBS for which cost and duration can be estimated and managed. The level of decomposition is often guided by the degree of control needed to effectively manage the project. The level of detail for work packages will vary with the size and complexity of the project. Decomposition of the total project work into work packages generally involves the following activities:
Identifying and analyzing the deliverables and related work; Structuring and organizing the WBS; Decomposing the upper WBS levels into lower-level detailed components; Developing and assigning identification codes to the WBS components; and Verifying that the degree of decomposition of the deliverables is appropriate.
Rolling Wave Planning
Rolling wave planning is an iterative planning technique in which the work to be accomplished in the near term is planned in detail, while the work in the future is planned at a higher level. It is a form of progressive elaboration.
Therefore, work can exist at various levels of detail depending on where it is in the project life cycle. During early strategic planning, when information is less defined, work packages may be decomposed to the known level of detail. As more is known about the upcoming events in the near term, work packages can be decomposed into activities.
Define Activities
Definition: The process of identifying and documenting the specific actions to be performed to produce the project deliverables.
Key Benefit: The key benefit of this process is to break down work packages into activities that provide a basis for estimating, scheduling, executing, monitoring, and controlling the project work. Inputs
1. Schedule management plan 2. Scope baseline 3. Enterprise environmental factors 4. Organizational process assets
1. Decomposition 2. Rolling wave planning 3. Expert judgment
Outputs 1. Activity list 2. Activity attributes 3. Milestone list
QUESTION 721 Design of experiments (DOE) should be used during which of the following processes?
A. Perform Quality Assurance B. Total Quality Management C. Perform Quality Control D. Plan Quality Management
Correct Answer: D
Explanation: Plan Quality Management
Definition: The process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with relevant quality requirements and/or standards.
Key Benefit: The key benefit of this process is that it provides guidance and direction on how quality will be managed and validated throughout the project.
Outputs 1. Quality management plan 2. Process improvement plan 3. Quality metrics 4. Quality checklists 5. Project documents updates
Design of Experiments Design of experiments (DOE) is a statistical method for identifying which factors may influence specific variables of a product or process under development or in production. DOE may be used during the Plan Quality Management process to determine the number and type of tests and their impact on cost of quality.
DOE also plays a role in optimizing products or processes. DOE is used to reduce the sensitivity of product performance to sources of variations caused by environmental or manufacturing differences. One important aspect of this technique is that it provides a statistical framework for systematically changing all of the important factors, rather than changing the factors one at a time.
Analysis of the experimental data should provide the optimal conditions for the product or process, highlight the factors that influence the results, and reveal the presence of interactions and synergy among the factors. For example, automotive designers use this technique to determine which combination of suspension and tires will produce the most desirable ride characteristics at a reasonable cost.
QUESTION 722 In the Initiating Process Group, at what point does the project become officially authorized?
A. When the project charter is signed B. When all the stakeholders agree on the scope of the project C. When the project manager is appointed D. When the necessary finance or funding is obtained
Correct Answer: A
Explanation: Initiating Process Group
The Initiating Process Group consists of those processes performed to define a new project or a new phase of an existing project by obtaining authorization to start the project or phase. Within the Initiating processes, the initial scope is defined and initial financial resources are committed. Internal and external stakeholders who will interact and influence the overall outcome of the project are identified. If not already assigned, the project manager will be selected. This information is captured in the project charter and stakeholder register.
When the project charter is approved, the project becomes officially authorized. Process: Develop Project Charter
Definition: The process of developing a document that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities.
Key Benefit: The key benefit of this process is a well-defined project start and project boundaries, creation of a formal record of the project, and a direct way for senior management to formally accept and commit to the project.
Inputs 1. Project statement of work 2. Business case 3. Agreements 4. Enterprise environmental factors 5. Organizational process assets
QUESTION 723 In which of the following types of organizations is resource availability moderate to high?
A. Weak matrix B. Balanced matrix C. Strong matrix D. Projectized
Correct Answer: C
QUESTION 724 In which process group is the scope first defined?
A. Initiating B. Planning C. Executing D. Controlling
Correct Answer: A
QUESTION 725 Inputs to the Define Activities process include:
A. Project scope statement, resource calendars, and work performance information. B. Scope baseline, enterprise environmental factors, and organizational process assets. C. Project scope statement, approved change requests, and WBS dictionary. D. Scope baseline, enterprise environmental factors, and activity duration estimates.
Correct Answer: B
Explanation: Scope Baseline The scope baseline is the approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary, that can be changed only through formal change control procedures and is used as a basis for comparison. It is a component of the project management plan. Components of the scope baseline include:
Project scope statement. The project scope statement includes the description of the project scope, major deliverables, assumptions, and constraints.
WBS. The WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. Each descending level of the WBS represents an increasingly detailed definition of the project work. The WBS is finalized by assigning each work package to a control account and establishing a unique identifier for that work package from a code of accounts.
These identifiers provide a structure for hierarchical summation of costs, schedule, and resource information. A control account is a management control point where scope, budget, actual cost, and schedule are integrated and compared to the earned value for performance measurement. Control accounts are placed at selected management points in the WBS. Each control account may include one or more work packages, but each of the work packages should be associated with only one control account.
A control account may include one or more planning packages. A planning package is a work breakdown structure component below the control account with known work content but without detailed schedule activities.
WBS dictionary. The WBS dictionary is a document that provides detailed deliverable, activity, and scheduling information about each component in the WBS. The WBS dictionary is a document that supports the WBS. Information in the WBS dictionary may include, but is not limited to:
○ Code of account identifier, ○ Description of work, ○ Assumptions and constraints, ○ Responsible organization, ○ Schedule milestones, ○ Associated schedule activities, ○ Resources required, ○ Cost estimates, ○ Quality requirements, ○ Acceptance criteria, ○ Technical references, and ○ Agreement information
Organizational Process Assets Organizational process assets are the plans, processes, policies, procedures, and knowledge bases specific to and used by the performing organization. They include any artifact, practice, or knowledge from any or all of the organizations involved in the project that can be used to perform or govern the project. The process assets also include the organization’s knowledge bases such as lessons learned and historical information.
Organizational process assets may include completed schedules, risk data, and earned value data. Organizational process assets are inputs to most planning processes. Throughout the project, the project team members may update and add to the organizational process assets as necessary. Organizational process assets may be grouped into two categories: (1) processes and procedures, and (2) corporate knowledge base.
Define Activities Definition: The process of identifying and documenting the specific actions to be performed to produce the project deliverables.
Key Benefit: The key benefit of this process is to break down work packages into activities that provide a basis for estimating, scheduling, executing, monitoring, and controlling the project work.
Inputs 1. Schedule management plan 2. Scope baseline 3. Enterprise environmental factors 4. Organizational process assets
Outputs 1. Activity list 2. Activity attributes 3. Milestone list
QUESTION 726 On what is project baseline development established?
A. Approved product requirements B. Estimated project cost and schedule C. Actual project cost and schedule D. Revised project cost and schedule
Correct Answer: B
Schedule Baseline A schedule baseline is the approved version of a schedule model that can be changed only through formal change control procedures and is used as a basis for comparison to actual results. It is accepted and approved by the appropriate stakeholders as the schedule baseline with baseline start dates and baseline finish dates. During monitoring and controlling, the approved baseline dates are compared to the actual start and finish dates to determine whether variances have occurred. The schedule baseline is a component of the project management plan.
Cost Baseline The cost baseline is the approved version of the time-phased project budget, excluding any management reserves, which can only be changed through formal change control procedures and is used as a basis for comparison to actual results. It is developed as a summation of the approved budgets for the different schedule activities.
Project Management Plan The project management plan is the document that describes how the project will be executed, monitored, and controlled. It integrates and consolidates all of the subsidiary plans and baselines from the planning processes. Project baselines include, but are not limited to: Scope baseline, Schedule baseline, and Cost baseline
QUESTION 727 One of the fundamental tenets of modern quality management states that quality is:
A. planned, designed, and built in. B. planned, designed, and inspected in. C. built in, created, and reviewed. D. built in, created, and standardized.
Correct Answer: A
QUESTION 728 Organizational process assets can be divided into which of the following two categories?
A. Project files and corporate knowledge base B. Templates, and processes and procedures C. Standards, and processes and procedures D. Corporate knowledge base and processes and procedures
Correct Answer: D
Explanation: Organizational Process Assets
Organizational process assets are the plans, processes, policies, procedures, and knowledge bases specific to and used by the performing organization. They include any artifact, practice, or knowledge from any or all of the organizations involved in the project that can be used to perform or govern the project. The process assets also include the organization’s knowledge bases such as lessons learned and historical information.
Organizational process assets may include completed schedules, risk data, and earned value data. Organizational process assets are inputs to most planning processes. Throughout the project, the project team members may update and add to the organizational process assets as necessary. Organizational process assets may be grouped into two categories: (1) processes and procedures, and (2) corporate knowledge base.
QUESTION 729 Outputs from constituent processes might be used as:
A. Inputs to other processes. B. Proof of process completion. C. Identification of project tasks. D. Indicators to eliminate project redundancies.
Correct Answer: A
QUESTION 730 Overlooking negative stakeholders can result in a/an:
A. decreased likelihood of conflicting interests between stakeholders. B. decreased likelihood of the projects progress being impeded C. increased likelihood of project failure. D. increased likelihood of project success.
Correct Answer: C
QUESTION 731 PMBOK Guide is a standard that describes:
A. product-oriented processes. B. project management processes. C. product-oriented and project management processes. D. program management and project management processes.
Correct Answer: B
Explanation/Reference:
QUESTION 732 Project Management Process Groups are linked by:
A. the outputs they produce B. discrete or one-time events C. the project management plan D. common tools and techniques
Correct Answer: A
QUESTION 733 Project management processes are:
A. Static; they must not change across different projects. B. Applied globally and across all industry groups. C. Discrete elements with well-defined interfaces. D. Project phases, applied as required in different projects.
Correct Answer: B
QUESTION 734 Projects are authorized by which of the following individuals?
A. Project managers B. Stakeholders C. Functional managers D. Sponsors
Correct Answer: D
QUESTION 735 Projects can intersect with an organization’s operations at various points during the product life cycle such as:
A. When there is an operations shutdown (i.e. a strike). B. When developing new products, upgrading products, or expanding outputs. C. When a project transitions from a temporary to a permanent status. D. When the project manager is promoted to operations manager.
Correct Answer: B
Explanation: Operations and Project Management
Changes in business operations may be the focus of a dedicated project—especially if there are substantial changes to business operations as a result of a new product or service delivery. Ongoing operations are outside of the scope of a project; however, there are intersecting points where the two areas cross.
Projects can intersect with operations at various points during the product life cycle, such as: At each closeout phase; When developing a new product, upgrading a product, or expanding outputs; While improving operations or the product development process; or Until the end of the product life cycle.
At each point, deliverables and knowledge are transferred between the project and operations for implementation of the delivered work. This implementation occurs through a transfer of project resources to operations toward the end of the project, or through a transfer of operational resources to the project at the start.
Operations are ongoing endeavors that produce repetitive outputs, with resources assigned to do basically the same set of tasks according to the standards institutionalized in a product life cycle. Unlike the ongoing nature of operations, projects are temporary endeavors.
QUESTION 736 Quality and credibility of the qualitative risk analysis process requires that different levels of the risk’s probabilities and impacts be defined is the definition of what?
A. Risk breakdown structure (RBS) B. Risk probability and impact C. Qualitative risk analysis D. Risk response planning
Correct Answer: B
QUESTION 737 Schedule milestones and a predefined budget are examples of:
A. Project constraints. B. Requirements documentation. C. Organizational process assets. D. Activity cost estimates.
Correct Answer: A
QUESTION 738 Scope verification is PRIMARILY concerned with which of the following?
A. Acceptance of the work deliverables. B. Accuracy of the work deliverables. C. Approval of the scope statement. D. Accuracy of the work breakdown structure.
Correct Answer: A
Explanation: Scope verification is not referenced by PMBOK v5
QUESTION 739 Soft logic is also known as what type of dependency?
A. External B. Discretionary C. Mandatory D. Internal
Correct Answer: B
Explanation:
Dependency Determination
Dependencies may be characterized by the following attributes: mandatory or discretionary, internal or external, as described below. Dependency has four attributes, but two can be applicable at the same time in following ways: mandatory external dependencies, mandatory internal dependencies, discretionary external dependencies, or discretionary internal dependencies. Mandatory dependencies. Mandatory dependencies are those that are legally or contractually required or inherent in the nature of the work. Mandatory dependencies often involve physical limitations, such as on a construction project, where it is impossible to erect the superstructure until after the foundation has been built, or on an electronics project, where a prototype has to be built before it can be tested. Mandatory dependencies are also sometimes referred to as hard logic or hard dependencies. Technical dependencies may not be mandatory. The project team determines which dependencies are mandatory during the process of sequencing the activities. Mandatory dependencies should not be confused with assigning schedule constraints in the scheduling tool. Discretionary dependencies. Discretionary dependencies are sometimes referred to as preferred logic, preferential logic, or soft logic. Discretionary dependencies are established based on knowledge of best practices within a particular application area or some unusual aspect of the project where a specific sequence is desired, even though there may be other acceptable sequences. Discretionary dependencies should be fully documented since they can create arbitrary total float values and can limit later scheduling options. When fast tracking techniques are employed, these discretionary dependencies should be reviewed and considered for Explanation: 4.1.2.1 Expert Judgment Expert judgment is often used to assess the inputs used to develop the project charter. Expert judgment is applied to all technical and management details during this process. Such expertise is provided by any group or individual with specialized knowledge or training and is available from many sources, including: Other units within the organization, Consultants, CAPM “Best Material, Great Results”. www.certkingdom.com 402 Stakeholders, including customers or sponsors, Professional and technical associations, Industry groups, Subject matter experts (SME), and Project management office (PMO). Process: 4.2. Develop Project Management Plan Definition: The process of defining, preparing, and coordinating all subsidiary plans and integrating them into a comprehensive project management plan. The project’s integrated baselines and subsidiary plans may be included within the project management plan. Key Benefit: The key benefit of this process is a central document that defines the basis of all project work. Inputs 1. Project charter 2. Outputs from other processes 3. Enterprise environmental factors 4. Organizational process assets Tools & Techniques 5. Expert judgment 6. Facilitation techniques Outputs 7. Project management plan 4.2.3.1 Project Management Plan The project management plan is the document that describes how the project will be executed, monitored, and controlled. It integrates and consolidates all of the subsidiary plans and baselines from the planning processes. Project baselines include, but are not limited to: Scope baseline (Section 5.4.3.1), Schedule baseline (Section 6.6.3.1), and Cost baseline (Section 7.3.3.1). Subsidiary plans include, but are not limited to: Scope management plan (Section 5.1.3.1), Requirements management plan (Section 5.1.3.2), Schedule management plan (Section 6.1.3.1), Cost management plan (Section 7.1.3.1), Quality management plan (Section 8.1.3.1), Process improvement plan (Section 8.1.3.2), Human resource management plan (Section 9.1.3.1), Communications management plan (Section 10.1.3.1), Risk management plan (Section 11.1.3.1), Procurement management plan (Section 12.1.3.1), and Stakeholder management plan (Section 13.2.3.1). Among other things, the project management plan may also include the following: Life cycle selected for the project and the processes that will be applied to each phase; Details of the tailoring decisions specified by the project management team as follows: ○ Project management processes selected by the project management team, ○ Level of implementation for each selected process, ○ Descriptions of the tools and techniques to be used for accomplishing those processes, and ○ Description of how the selected processes will be used to manage the specific project, including the dependencies and interactions among those processes and the essential inputs and outputs. Description of how work will be executed to accomplish the project objectives; Change management plan that documents how changes will be monitored and controlled; Configuration management plan that documents how Configuration management will be performed; Description of how the integrity of the project baselines will be maintained; Requirements and techniques for communication among stakeholders; and Key management reviews for content, the extent of, and timing to address, open issues and pending CAPM 403 decisions. The project management plan may be either summary level or detailed, and may be composed of one or more subsidiary plans. Each of the subsidiary plans is detailed to the extent required by the specific project. Once the project management plan is baselined, it may only be changed when a change request is generated and approved through the Perform Integrated Change Control process. modification or removal. The project team determines which dependencies are discretionary during the process of sequencing the activities. External dependencies. External dependencies involve a relationship between project activities and non- project activities. These dependencies are usually outside the project team’s control. For example, the testing activity in a software project may be dependent on the delivery of hardware from an external source, or governmental environmental hearings may need to be held before site preparation can begin on a construction project. The project management team determines which dependencies are external during the process of sequencing the activities. Internal dependencies. Internal dependencies involve a precedence relationship between project activities and are generally inside the project team’s control. For example, if the team cannot test a machine until they assemble it, this is an internal mandatory dependency. The project management team determines which dependencies are internal during the process of sequencing the activities. QUESTION 740 Team performance assessments is an output of which of the following processes? A. Develop Human Resource Plan B. Perform Quality Control C. Develop Project Team D. Manage Project Team Correct Answer: C Section: Volume E Explanation Explanation/Reference: Explanation: Process: 9.3 Develop Project Team Definition: The process of improving competencies, team member interaction, and overall team environment to enhance project performance. The key benefit of this process is that it results in improved teamwork, enhanced people skills and competencies, motivated employees, reduced staff turnover rates, and improved overall project performance. Key Benefit: The key benefit of this process is that it results in improved teamwork, enhanced people skills and competencies, motivated employees, reduced staff turnover rates, and improved overall project performance. Inputs 1. Human resource management plan 2. Project staff assignments 3. Resource calendars Tools & Techniques 1. Interpersonal skills 2. Training 3. Team-building activities 4. Ground rules 5. Colocation 6. Recognition and rewards 7. Personnel assessment tools Outputs CAPM 404 1. Team performance assessments 2. Enterprise environmental factors updates QUESTION 741 The cost of nonconformance in a project includes: A. testing B. rework C. inspections D. training Correct Answer: B Section: Volume E Explanation Explanation/Reference: QUESTION 742 The cost performance baseline is typically displayed in the form of: A. An S-curve. B. A normal curve. C. A U-curve. D. A positive slope line. Correct Answer: A Section: Volume E Explanation Explanation/Reference: QUESTION 743 The Process Group in which the internal and external stakeholders interact and influence the overall outcome of the project is the: A. Monitoring and Controlling Process Group. B. Initiating Process Group. C. Planning Process Group. D. Executing Process Group. Correct Answer: B Section: Volume E Explanation Explanation/Reference: QUESTION 744 The Process Group that involves coordinating people and resources, as well as integrating and performing the activities of the project in accordance with the project management plan is known as: A. Initiating. B. Planning. CAPM 405 C. Executing. D. Monitoring and Controlling. Correct Answer: C Section: Volume E Explanation Explanation/Reference: QUESTION 745 The process of developing a detailed description of the project and product is known as: A. Create WBS. B. Verify Scope. C. Collect Requirements. D. Define Scope. Correct Answer: D Section: Volume E Explanation Explanation/Reference: Explanation: Process: 5.3 Define Scope Definition: The process of developing a detailed description of the project and product. Key Benefit: The key benefit of this process is that it describes the product, service, or result boundaries by defining which of the requirements collected will be included in and excluded from the project scope. Inputs 1. Scope management plan 2. Project charter 3. Requirements documentation 4. Organizational process assets Tools & Techniques 1. Expert judgment 2. Product analysis 3. Alternatives generation 4. Facilitated workshops Outputs 1. Project scope statement 2. Project documents updates QUESTION 746 The project charter is an input to which process? A. Develop Project Charter B. Develop Project Management Plan C. Monitor and Control Project Work D. Perform Integrated Change Control Correct Answer: B Section: Volume E Explanation CAPM 406 Explanation/Reference: Explanation: 4.2.1.1 Project Charter Described in Section 4.1.3.1. The size of the project charter varies depending on the complexity of the project and the information known at the time of its creation. At a minimum, the project charter should define the high- level boundaries of the project. The project team uses the project charter as the starting point for initial planning throughout the Initiating Process Group. 4.1.3.1 Project Charter The project charter is the document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities. It documents the business needs, assumptions, constraints, the understanding of the customer’s needs and high-level requirements, and the new product, service, or result that it is intended to satisfy, such as: Project purpose or justification, Measurable project objectives and related success criteria, High-level requirements, Assumptions and constraints, High-level project description and boundaries, High-level risks, Summary milestone schedule, Summary budget, Stakeholder list, Project approval requirements (i.e., what constitutes project success, who decides the project is successful, and who signs off on the project), Assigned project manager, responsibility, and authority level, and Name and authority of the sponsor or other person(s) authorizing the project charter. Process: 4.2. Develop Project Management Plan Definition: The process of defining, preparing, and coordinating all subsidiary plans and integrating them into a comprehensive project management plan. The project’s integrated baselines and subsidiary plans may be included within the project management plan. Key Benefit: The key benefit of this process is a central document that defines the basis of all project work. Inputs 1. Project charter 2. Outputs from other processes 3. Enterprise environmental factors 4. Organizational process assets Tools & Techniques 1. Expert judgment 2. Facilitation techniques Outputs 1. Project management plan 4.2.3.1 Project Management Plan The project management plan is the document that describes how the project will be executed, monitored, and controlled. It integrates and consolidates all of the subsidiary plans and baselines from the planning processes. Project baselines include, but are not limited to: Scope baseline (Section 5.4.3.1), Schedule baseline (Section 6.6.3.1), and Cost baseline (Section 7.3.3.1). Subsidiary plans include, but are not limited to: CAPM 407 Scope management plan (Section 5.1.3.1), Requirements management plan (Section 5.1.3.2), Schedule management plan (Section 6.1.3.1), Cost management plan (Section 7.1.3.1), Quality management plan (Section 8.1.3.1), Process improvement plan (Section 8.1.3.2), Human resource management plan (Section 9.1.3.1), Communications management plan (Section 10.1.3.1), Risk management plan (Section 11.1.3.1), Procurement management plan (Section 12.1.3.1), and Stakeholder management plan (Section 13.2.3.1). Among other things, the project management plan may also include the following: Life cycle selected for the project and the processes that will be applied to each phase; Details of the tailoring decisions specified by the project management team as follows: ○ Project management processes selected by the project management team, ○ Level of implementation for each selected process, ○ Descriptions of the tools and techniques to be used for accomplishing those processes, and ○ Description of how the selected processes will be used to manage the specific project, including the dependencies and interactions among those processes and the essential inputs and outputs. Description of how work will be executed to accomplish the project objectives; Change management plan that documents how changes will be monitored and controlled; Configuration management plan that documents how Configuration management will be performed; Description of how the integrity of the project baselines will be maintained; Requirements and techniques for communication among stakeholders; and Key management reviews for content, the extent of, and timing to address, open issues and pending decisions. The project management plan may be either summary level or detailed, and may be composed of one or more subsidiary plans. Each of the subsidiary plans is detailed to the extent required by the specific project. Once the project management plan is baselined, it may only be changed when a change request is generated and approved through the Perform Integrated Change Control process. QUESTION 747 The project governance approach should be described in the: A. change control plan B. project scope C. statement of work D. project management plan Correct Answer: D Section: Volume E Explanation Explanation/Reference: Explanation:
Project Management Plan The project management plan is the document that describes how the project will be executed, monitored, and controlled. It integrates and consolidates all of the subsidiary plans and baselines from the planning processes. Project baselines include, but are not limited to: Scope baseline, Schedule baseline, and Cost baseline .
Subsidiary plans include, but are not limited to: Scope management plan, Requirements management plan, Schedule management plan, Cost management plan, Quality management plan, Process improvement plan, Human resource management plan, Communications management plan, Risk management plan, Procurement management plan, and Stakeholder management plan.
Among other things, the project management plan may also include the following: Life cycle selected for the project and the processes that will be applied to each phase; Details of the tailoring decisions specified by the project management team as follows:
○ Project management processes selected by the project management team, ○ Level of implementation for each selected process, ○ Descriptions of the tools and techniques to be used for accomplishing those processes, and ○ Description of how the selected processes will be used to manage the specific project, including the dependencies and interactions among those processes and the essential inputs and outputs.
Description of how work will be executed to accomplish the project objectives; Change management plan that documents how changes will be monitored and controlled; Configuration management plan that documents how Configuration management will be performed; Description of how the integrity of the project baselines will be maintained; Requirements and techniques for communication among stakeholders; and Key management reviews for content, the extent of, and timing to address, open issues and pending decisions.
The project management plan may be either summary level or detailed, and may be composed of one or more subsidiary plans. Each of the subsidiary plans is detailed to the extent required by the specific project. Once the project management plan is baselined, it may only be changed when a change request is generated and approved through the Perform Integrated Change Control process.
QUESTION 748 The project manager has requested all expert team members to complete an anonymous questionnaire to identify possible risks. This is an example of a technique known as the:
A. interview technique B. information gathering technique C. Delphi technique D. feedback technique
Correct Answer: C
Explanation: Delphi technique. The Delphi technique is a way to reach a consensus of experts. Project risk experts participate in this technique anonymously. A facilitator uses a questionnaire to solicit ideas about the important project risks. The responses are summarized and are then recirculated to the experts for further comment.
Consensus may be reached in a few rounds of this process. The Delphi technique helps reduce bias in the data and keeps any one person from having undue influence on the outcome.
Group Decision-Making Techniques A group decision-making technique is an assessment process having multiple alternatives with an expected outcome in the form of future actions. These techniques can be used to generate, classify, and prioritize product requirements.
There are various methods of reaching a group decision, such as:
• Unanimity. A decision that is reached whereby everyone agrees on a single course of action. One way to reach unanimity is the Delphi technique, in which a selected group of experts answers questionnaires and provides feedback regarding the responses from each round of requirements gathering. The responses are only available to the facilitator to maintain anonymity. • Majority. A decision that is reached with support obtained from more than 50 % of the members of the group. Having a group size with an uneven number of participants can ensure that a decision will be reached, rather than resulting in a tie. • Plurality. A decision that is reached whereby the largest block in a group decides, even if a majority is not achieved. This method is generally used when the number of options nominated is more than two. • Dictatorship. In this method, one individual makes the decision for the group. All of these group decision- making techniques can be applied to the group creativity techniques used in the Collect Requirements process.
QUESTION 749 The run chart created during the Perform Quality Control process on a project is used to show the:
A. relationship between two variables B. data points plotted in the order in which they occur C. most common cause of problems in a process D. frequency of occurrence
Correct Answer: B
QUESTION 750 The three types of estimates that PERT uses to define an approximate range for an activity’s cost are:
A. Parametric, most likely, and analogous. B. Least likely, analogous, and realistic. C. Parametric, optimistic, and pessimistic. D. Most likely, optimistic, and pessimistic.
Correct Answer: D
QUESTION 751 The traditional organization chart structure that can be used to show positions and relationships in a graphic top-down format is called a:
A. Responsible, accountable, consult, and inform (RACI) chart. B. Matrix-based chart. C. Human resource chart. D. Hierarchical-type chart.
Correct Answer: D
QUESTION 752 Using the following data, what is the Schedule Performance Index (SPI)? EV= $500 PV= $750 AC= $1000 BAC= $1200
A. 0.67 B. 1.5 C. 0.75 D. 0.5
Correct Answer: A
Explanation: SPI = EV / PV
QUESTION 753 Verification of project deliverables occurs during which process?
A. Develop preliminary project scope statement B. Close Project or Phase C. Develop project charter D. Create WBS
Correct Answer: B
Explanation: Process: Close Project or Phase
Definition: The process of finalizing all activities across all of the Project Management Process Groups to formally complete the phase or project.
Key Benefit: The key benefit of this process is that it provides lessons learned, the formal ending of project work, and the release of organization resources to pursue new endeavors.
Inputs 1. Project management plan 2. Accepted deliverables 3. Organizational process assets
Outputs 1. Final product, service, or result transition 2. Organizational process assets updates
QUESTION 754 What are the components of the “triple constraint “?
A. Scope, time, requirements
B. Resources, time, cost C. Scope, management, cost D. Scope, time, cost
Correct Answer: D
QUESTION 755 What are the five Project Management Process Groups?
A. Initiating, Planning, Executing, Monitoring and Controlling, and Closing B. Introduction, Planning, Executing, Monitoring and Controlling, and Closing C. Initiating, Planning, Executing, Monitoring and Controlling, and Ending D. Introduction, Planning, Implementation, Monitoring and Controlling, and Closure
Correct Answer: A
Process groups Overview Projects exist within an organization and do not operate as a closed system. They require input data from the organization and beyond, and deliver capabilities back to the organization. The project processes may generate information to improve the management of future projects and organizational process assets.
The PMBOK® Guide describes the nature of project management processes in terms of the integration between the processes, their interactions, and the purposes they serve. Project management processes are grouped into five categories known as Project Management Process Groups (or Process Groups):
Initiating Process Group: Those processes performed to define a new project or a new phase of an existing project by obtaining authorization to start the project or phase. Within the Initiating processes, the initial scope is defined and initial financial resources are committed. Internal and external stakeholders who will interact and influence the overall outcome of the project are identified. Planning Process Group. Those processes required to establish the scope of the project, refine the objectives, and define the course of action required to attain the objectives that the project was undertaken to achieve.
The Planning processes develop the project management plan and the project documents that will be used to carry out the project.
Executing Process Group. Those processes performed to complete the work defined in the project management plan to satisfy the project specifications.
Monitoring and Controlling Process Group. Those processes required to track, review, and regulate the progress and performance of the project; identify any areas in which changes to the plan are required; and initiate the corresponding changes.
Closing Process Group. Those processes performed to finalize all activities across all Process Groups to formally close the project or phase.
QUESTION 756 What are the key components of the communication model?
A. Encode, message and feedback-message, medium, noise, and decode B. Encode, messaging technology, medium, noise, and decode C. Sender, message and feedback-message, medium, noise, and translate D. Receiver, message and feedback-message, medium, noise, and decode
Correct Answer: A
QUESTION 757 What entity is assigned various responsibilities related to the centralized and coordinated management of those projects under its domain?
A. Project management office B. Project team office C. Executive sponsor office D. Program management office
Correct Answer: A
QUESTION 758 What is Project Portfolio Management?
A. Management of a project by dividing the project into more manageable sub- projects. B. Management of a project by utilizing a portfolio of general management skills, such as planning, organizing, staffing, executing and controlling. C. Management of all projects undertaken by a company. D. Management of a collection of projects that are grouped together to facilitate effective management and meet strategic business objectives.
Correct Answer: D
Explanation: Portfolio Management A portfolio refers to projects, programs, subportfolios, and operations managed as a group to achieve strategic objectives. The projects or programs of the portfolio may not necessarily be interdependent or directly related. For example, an infrastructure firm that has the strategic objective of “maximizing the return on its investments” may put together a portfolio that includes a mix of projects in oil and gas, power, water, roads, rail, and airports. From this mix, the firm may choose to manage related projects as one program.
All of the power projects may be grouped together as a power program. Similarly, all of the water projects may be grouped together as a water program. Thus, the power program and the water program become integral components of the enterprise portfolio of the infrastructure firm.
QUESTION 759 What is the critical chain method?
A. A technique to calculate the theoretical early start and finish dates and late start and finish dates B. A schedule network analysis technique that modifies the project schedule to account for limited resources C. A schedule compression technique that analyzes cost and schedule trade-offs to determine how to obtain the greatest amount of compression for the least incremental cost D. A technique to estimate project duration when there is a limited amount of detailed information about the project
Correct Answer: B
Critical Chain Method The critical chain method (CCM) is a schedule method that allows the project team to place buffers on any project schedule path to account for limited resources and project uncertainties. It is developed from the critical path method approach and considers the effects of resource allocation, resource optimization, resource leveling, and activity duration uncertainty on the critical path determined using the critical path method.
To do so, the critical chain method introduces the concept of buffers and buffer management. The critical chain method uses activities with durations that do not include safety margins, logical relationships, and resource availability with statistically determined buffers composed of the aggregated safety margins of activities at specified points on the project schedule path to account for limited resources and project uncertainties. The resource-constrained critical path is known as the critical chain.
QUESTION 760 What is the lowest level in the Work Breakdown Structure called?
A. Work Packages B. Activities C. Schedules D. Tasks
Correct Answer: A
QUESTION 761 What is the minimum a project schedule must include?
A. Variance analysis B. A planned start date and a planned finish date for each schedule activity C. A critical path diagram D. Critical chain analysis
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
A Disciple must be seven things to his Master. According to 2 Timothy 2:1, a disciple must be the following to his Master:
1. A Son, not slave or tenant 2 Timothy 2:1
2. He must be a soldier and be ready to fight for his Master 2 Timothy 2:3.
3. he must be a student for his Master 2 Timothy 2:15a.
4. He must be a servant of his Lord, that is someone ready to serve.
5. According to 2 Timothy 2:2, a disciple must also be a maker of other disciples.
6. A Disciple must be a workman 2 Timothy 2:15.
The disciple must be a Teacher or an Instructor on the things of God to others.
At least a disciple should be seven things to his Master, a Son, A Soldier, a Servanr, A maker of other Disciples, a Workman, and a Teacher.
A Disciple of Jesus is a son of God and you cannot be his disciple until you receive him.
The Bible says ” But as many as received him, to them he gave power to become the won’t of God, even to them that believe on his name (John 1:12).
As soon as you become a son of God, the following becomes hours:
1. You are an heir of God (Romans 8:16-17). This means everything God has is yours.
2. You are a joint heir with Jesus Christ. When God said we are joint heirs with Jesus, it means whatever Jesus claims for himself, we can also claim. Therefore, we must see that all things which belong to the Fayhera must not be destroyed.
3. You are a friend of Jesus. According to John 15:15, you are promoted from being a servant to a friend. Jesus said,
“Henceforth, I call you not servants, for the servant knoweth not what His Lord doeth; but I have called you Friends, for all things that I have heard of nu Father I have made known unto you”.
The implications of being a friend of Jesus Chrost are many :
#1 You are no longer a stranger
You will no longer be treated as stranger in the house of GOD. (Eph. 2:8-19). I mean, if you are my friend, as soon as you come to.ny house you are welcome.
#2 Draw near to God.
We are now given the permission to draw near to God We have tbs boldness to go into the:
I. Greater Court
ii. Holy place and
iii. Holy of Holies
By the blood of Jesus we can enter into the Holy of Holies. in history, we have friends of God that were nearer to Him. (Exodua 20:21, 24:2). When other children of Israel worshipped afar off, Moses alone came near the Lord. like Moses, we can move into the Holy of Holies. We can go into the very throne room of God. Others could not come near throne room of God. Others could not come near and God told Moaes, You come in., come into the cloud but if any of them come near the mountain at all, they will die. When you are a friend, you can do certain things that others people cannot do.
#3 Access to God
You now have have access to the secrets of God. The dicsiple , because he is a friend of Christ., can know what the Lord intends to do. In Genesia 8:17-19, the Bible says:
” And the Lord said, Shall I hide from Abraham that thing which I do, seeing that Abraham shall surely become a great and mighty nation, and the nations of the earth shall be blessed by him? for I know him, that he will command his children and his household after him, and they shall keep the way of the Lord, to do justice and judgment, that the Lord may bring upon, Abraham that which he hath spoken of him”.
God said, “How can I hide anything from Abraham, I know he is my friend “, I know he will reach Hid Children to follow the Chriatian way.
You can also read James 2:23. God will revel to you even deep mysteries that are not normally known, because you are Hid friend. Read the whole of Danoel Chapter 2. You can also read 1 Cor. 2:9-10. If you are Hos friend you will constantly hear Him guiding you. When a disciple becomes a friend of his master, he can hear the voice of hi ms Lors clearlu. I’m John 3:29, John 3:29, John the Baptist said his won joy was just to hear the voice of the bridegroom.
Here, he was referring to Jesus Christ as the bridegroom. He who has a bride is the bridegroon.and am not quarwllibg with him over his bride. He said I am happy that I am hearing his voice. He said I am happy than I am hearingnhos voice. You too would be able to hear the voice of God.
You know many people have demons and they don’t know what God is trying to say. But when God is dealing with Hos friend, He dosen’t talk in proverbs. He would make himself clear as in Numbers 12:6-8, God said” when I want to talk to a prophet, it may be in drwms, some of them in visions “But when it comes to Mose, He talks to him mouth-to-mouth ; like two friends. Some of us can get to that stage. If you are His friend. he will talk to you very clearly.
When you have somebody like that who hears God on mouth to mouth basis. of course you know it is a dangerous thing to speak against such a fellow. because his friends will be listening as you are talking and is ready to deal with you. Jesus Christ said in John 15:13 that greater love has no.man as to lay down his life for his friend.
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
OPENING PRAYER: Almighty Father, open our eyes to see the true picture of our life from the mirror of Your word.
MEMORY VERSE: “Now as Jannes and Jambres withstood Moses, so do these also resist the truth: men of corrupt minds, reprobate concerning the faith.” – 2 Timothy 3:8 (KJV)
BIBLE PASSAGE:Romans 1:18-25 (KJV)
18 For the wrath of God is revealed from heaven against all ungodliness and unrighteousness of men, who hold the truth in unrighteousness;
19 Because that which may be known of God is manifest in them; for God hath shewed it unto them.
20 For the invisible things of him from the creation of the world are clearly seen, being understood by the things that are made, even his eternal power and Godhead; so that they are without excuse:
21 Because that, when they knew God, they glorified him not as God, neither were thankful; but became vain in their imaginations, and their foolish heart was darkened.
22 Professing themselves to be wise, they became fools,
23 And changed the glory of the uncorruptible God into an image made like to corruptible man, and to birds, and fourfooted beasts, and creeping things.
24 Wherefore God also gave them up to uncleanness through the lusts of their own hearts, to dishonour their own bodies between themselves:
25 Who changed the truth of God into a lie, and worshipped and served the creature more than the Creator, who is blessed for ever. Amen.
LESSON INTRODUCTION
Reprobacy is the state or character of being a reprobate. A reprobate is an unprincipled or depraved person. The Greek word translated “reprobate” in the New Testament is ‘adokimos,’ which literally means “unapproved, i.e. rejected; by implication, worthless.” It is that which is rejected on account of its own worthlessness (Jer.6:30). Many people have wondered if at this point a person may be beyond hope. It is imperative, therefore, for believers to study the nature and dangers of reprobacy.
TEXT REVIEW:
The teacher should identify five descriptions of reprobates as stated by Apostle Paul in the above passage.
i. ………………………………………… ii.………………………………………… iii. ………………………………….…… iv. ……………………………….……… v. ………………………………….……
LESSON OUTLINES:
THE NATURE OF REPROBATES
DANGERS OF REPROBACY
1. THE NATURE OF REPROBATES
The teacher should identify the nature of reprobates as indicated below:
i. They desire to suppress the truth with wickedness. Rom. 1:18.
ii. They deliberately reject God in their imaginations and actions. Rom. 1:21, Titus 1:16.
iii. They worship the creature rather than the Creator. Rom. 1:23-25, Jer. 10:14.
iv. They commit all manner of sins and have no limits or restrictions on sinful behaviours. Rom. 1:29-31; Eph. 5:3.
v. They are wicked and encourage people to join their wicked ways. Rom. 1:32; Psalm 50:18.
vi. They are guided by the flesh and do not possess the Holy Spirit. Titus 1:16.
b What can true believers do to win the reprobates to Christ?
2. DANGERS OF REPROBACY
A. The Almighty God warns His children against drifting into reprobacy. 2 Pet. 3:9; Rom. 1:28.
B. The teacher should identify the dangers of becoming a reprobate as indicated below:
i. Reprobates will face the wrath of God. Rom. 1:18.
ii. They become unclean and dishonour their bodies between themselves. Rom. 1:24
iii. They practice vile affections e.g. homosexuality, bestiality, etc. Rom. 1:26.
iv. They do those things which are not convenient. Rom. 1:28.
v. Reprobates are filled with all unrighteousness. Rom. 1:29-31.
vi. They ignore impending judgment and continue in sin. Rom. 1:32.
C. Question: Is there hope for a reprobate?
Answer: Yes, but based on the following conditions:
i. The reprobate should genuinely return to God who is willing to accept him/her. Isa. 1:18; John 6:37.
ii. They should repent of their sins. Luke 13:5, 2Pet. 3:9.
iii. They should ask God for mercy. Psalm 51:1; 51:17; Isa. 55:7; Rom. 10:13.
CLASS ACTIVITY 2: Why are there so many reprobates around us?
SUMMARY: God wants reprobate to repent.
CONCLUSION: Be careful to guard your mind and avoid the gradual drifting, shifting and twisting of thought that moves people towards reprobacy (Rom.12:1-2).
EVALUATION: What are the dangers of reprobacy?
CLOSING PRAYER: Almighty Father, please save me from sliding into reprobacy.
ASSIGNMENT: Mention five things a believer can do to avoid reprobacy? (2×5= 10 marks).
RCCG Sunday School HYMN
O Sunday School, on the Lord’s day, O how I love Thee well, I am happy, it makes me glad To rejoice at Thy birth.
O Sunday School, on the Lord’s day, Thy friendship suits me well, Both young and old will sing Thy song, We long for Sunday School.
O Sunday School, on the Lord’s day, Christ was Thy first teacher, The Holy Spirit, great teacher, Does manifest in thee.
O Sunday School, on the Lord’s day, This testimony is sure, That God, the Father Almighty, Poured His blessing on Thee.
O Sunday School, on the Lord’s day, Though the sun be so bright, Or if the clouds black with rain, I’ll be in Sunday School.
O Sunday School, on the Lord’s day, I rejoice to see Thee, Will thou pass over me today? Without my being blest?
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
MEMORY VERSE: “Now as Jannes and Jambres withstood Moses, so do these also resist the truth: men of corrupt minds, reprobate concerning the faith.” – 2 Timothy 3:8
BIBLE PASSAGE:Romans 1:18-25 (KJV)
18 For the wrath of God is revealed from heaven against all ungodliness and unrighteousness of men, who hold the truth in unrighteousness;
20 For the invisible things of him from the creation of the world are clearly seen, being understood by the things that are made, even his eternal power and Godhead; so that they are without excuse:
21 Because that, when they knew God, they glorified him not as God, neither were thankful; but became vain in their imaginations, and their foolish heart was darkened.
22 Professing themselves to be wise, they became fools,
23 And changed the glory of the uncorruptible God into an image made like to corruptible man, and to birds, and fourfooted beasts, and creeping things.
24 Wherefore God also gave them up to uncleanness through the lusts of their own hearts, to dishonour their own bodies between themselves:
25 Who changed the truth of God into a lie, and worshipped and served the creature more than the Creator, who is blessed for ever. Amen.
LESSON INTRODUCTION
Reprobacy is the state or character of being a reprobate. A reprobate is an unprincipled or depraved person. The Greek word translated “reprobate” in the New Testament is ‘adokimos,’ which literally means “unapproved, i.e. rejected; by implication, worthless.” It is that which is rejected on account of its own worthlessness (Jer.6:30). Many people have wondered if at this point a person may be beyond hope. It is imperative, therefore, for believers to study the nature and dangers of reprobacy.
LESSON OUTLINES:
THE NATURE OF REPROBATES
DANGERS OF REPROBACY
1. THE NATURE OF REPROBATES
There are some pointers to knowing someone that can be referred to as a reprobate. Such persons usually have the desire to suppress the truth with wickedness (Rom.1:18; 2Tim.3:8). They wilfully reject God in their imaginations and actions (Rom.1:21; Tit.1:16). People with reprobate minds choose to worship the creature rather than the Creator (Rom.1:23-25; Jer.10:14). They commit all manner of sins and have no limits or restrictions on sinful behaviours (Rom.1:29-31; Eph.5:3). Reprobates do not only hold onto and continue in their wicked behaviours, they encourage and celebrate others who imitate them (Rom.1:32; Ps.50:18). Those with reprobate minds do not have the Spirit of God and live only for themselves (Tit.1:16).
CLASS ACTIVITY 1: What can true believers do to win the reprobates to Christ?
2. DANGERS OF REPROBACY
The Bible warns against reprobacy because it leads to a point where God withdraws His longsuffering to save but gives them over to a degenerated mind (2Pet.3:9; Rom.1:28) to:
Face the wrath of God (Rom.1:18).
Become unclean and dishonour their bodies between themselves (Rom.1:24).
Practice vile affections e.g. homosexuality, bestiality, etc. (Rom.1:26).
Do those things which are not convenient (Rom.1:28).
Be filled with all unrighteousness (Rom.1:29-31).
Ignore impending judgment and continue in sin (Rom.1:32).
Nevertheless, there is no heart or mind that God cannot change if that person approaches Him in genuine repentance (Isa.1:18; Jn.6:37). People toing the path of reprobacy should repent and turn to God for mercy because there is grace and hope for them (Ps.51:17; Isa.55:7; Rom.10:13).
CLASS ACTIVITY 2: Why are there so many reprobates around us?
CONCLUSION: Be careful to guard your mind and avoid the gradual drifting, shifting and twisting of thought that moves people towards reprobacy (Rom.12:1-2).
QUESTIONS:
Describe the nature of reprobates
What are the dangers of reprobacy?
Monday: 2 Peter 3:9 (KJV); The Lord is not slack concerning his promise, as some men count slackness; but is longsuffering to us-ward, not willing that any should perish, but that all should come to repentance.
Tuesday: Colossians 3:5 (KJV); Mortify therefore your members which are upon the earth; fornication, uncleanness, inordinate affection, evil concupiscence, and covetousness, which is idolatry:
Wednesday: Jeremiah 6:30 (KJV); Reprobate silver shall men call them, because the Lord hath rejected them.
Thursday: 1 Samuel 3:13 (KJV); For I have told him that I will judge his house for ever for the iniquity which he knoweth; because his sons made themselves vile, and he restrained them not.
Friday: 1 Kings 21:22 (KJV); And will make thine house like the house of Jeroboam the son of Nebat, and like the house of Baasha the son of Ahijah, for the provocation wherewith thou hast provoked me to anger, and made Israel to sin.
Saturday: Hosea 4:17 (KJV); Ephraim is joined to idols: let him alone.
Sunday: Hebrews 6:8 (KJV); But that which beareth thorns and briers is rejected, and is nigh unto cursing; whose end is to be burned.
ASSIGNMENT: Mention five things a believer can do to avoid reprobacy? (2×5= 10 marks).
RCCG Sunday School HYMN
O Sunday School, on the Lord’s day, O how I love Thee well, I am happy, it makes me glad To rejoice at Thy birth.
O Sunday School, on the Lord’s day, Thy friendship suits me well, Both young and old will sing Thy song, We long for Sunday School.
O Sunday School, on the Lord’s day, Christ was Thy first teacher, The Holy Spirit, great teacher, Does manifest in thee.
O Sunday School, on the Lord’s day, This testimony is sure, That God, the Father Almighty, Poured His blessing on Thee.
O Sunday School, on the Lord’s day, Though the sun be so bright, Or if the clouds black with rain, I’ll be in Sunday School.
O Sunday School, on the Lord’s day, I rejoice to see Thee, Will thou pass over me today? Without my being blest?
The Expanding Church. AG Sunday School Adult Manual
Memory Verse: Romans 8:14
“For as many as are led by the Spirit of God, they are the sons of God” (KJV).
Central Truth The Holy Spirit gives power and direction for ministry.
The Lesson Outline
1. Philip the Evangelist’s Ministry A. Joy in the City Acts 8:4-13 B. Joy in the Desert Acts 8:26-40
2. The Apostle Peter’s Ministry A. Healed as a Witness Acts 9:32-35 B. Raised as a Witness Acts 9:36-43
3. Gentiles Receive the Holy Spirit A. Accepted from All Nations Acts 10:1-2,19-20,30-38 B. Spirit-Filled-With Evidence Acts 10:3948
Learning Objectives At the end of this lesson, students s will be able to:
1. Examine how God Supernaturally extended the witness of the early church.
2. Recognise their need for God’s power and direction as they share the gospel today.
3. Be encouraged to seek God’s assistance in everything they do in their witnessing for Christ.
Introducing the Lesson
The witness of the Church was off to a powerful start in the city of Jerusalem. The outpouring of the Holy Spirit on the Day of Pentecost had brought three thousand to salvation, joined later by thousands more. Yet this was only the beginning. God’s plan included those who would come to Christ from outside of Israel and Judaism. Philip and Peter were privileged to be the first to bring the gospel to Samaritans and Gentiles.
The Holy Scriptures
Acts 8:5-6,26,29,35 [5]Then Philip went down to the city of Samaria, and preached Christ unto them. [6]And the people with one accord gave heed unto those things which Philip spake, hearing and seeing the miracles which he did. [26]And the angel of the Lord spake unto Philip, saying, Arise, and go toward the south unto the way that goeth down from Jerusalem unto Gaza, which is desert. [29]Then the Spirit said unto Philip, Go near, and join thyself to this chariot. [35]Then Philip opened his mouth, and began at the same scripture, and preached unto him Jesus.
Acts 9:32-34,36-37,40 [32]And it came to pass, as Peter passed throughout all quarters, he came down also to the saints which dwelt at Lydda. [33]And there he found a certain man named Aeneas, which had kept his bed eight years, and was sick of the palsy. [34]And Peter said unto him, Aeneas, Jesus Christ maketh thee whole: arise, and make thy bed. And he arose immediately. [36]Now there was at Joppa a certain disciple named Tabitha, which by interpretation is called Dorcas: this woman was full of good works and almsdeeds which she did. [37]And it came to pass in those days, that she was sick, and died: whom when they had washed, they laid her in an upper chamber. [40]But Peter put them all forth, and kneeled down, and prayed; and turning him to the body said, Tabitha, arise. And she opened her eyes: and when she saw Peter, she sat up.
Acts 10:19-20,34,44,46-47
[19]While Peter thought on the vision, the Spirit said unto him, Behold, three men seek thee. [20]Arise therefore, and get thee down, and go with them, doubting nothing: for I have sent them. [34]Then Peter opened his mouth, and said, Of a truth I perceive that God is no respecter of persons: [44]While Peter yet spake these words, the Holy Ghost fell on all them which heard the word. [46]For they heard them speak with tongues, and magnify God. Then answered Peter, [47]Can any man forbid water, that these should not be baptized, which have received the Holy Ghost as well as we?
Commentary and Application
1. Philip the Evangelist’s Ministry A. Joy in the City- Acts 8:4-13 Those who stoned Stephen and began persecuting the Church did not anticipate that the scattered believers would extend the message of Jesus Christ wherever they went (Acts 8:4).
In Acts 1:8, Jesus specifically told His followers to witness for Him in Samaria, among people who for centuries had been rejected by mainstream Jews because of their mixed race and their deviation from proper Judaism. Jesus himself had reached out to the Samaritans (John 4:1-42); here, Philip would share with them the full message of Christ (Acts 8:5).
As Philip told the Samaritans about the coming Kingdom of God, and how they could enter a relationship with God through His Son Jesus Christ, God blessed Philip’s preaching with miraculous signs (verses 6,12).
The experience of many-as they were healed of lameness, paralysis, and demon possession-brought great joy to the city (verses 7-8). Also, the miracles reinforced the words of Philip, as the crowds fixed their attention on him.
Philip’s message-and the miracles that accompanied it-drew the people’s attention away from Simon, a sorcerer who “for a long time had astounded them with his magic (verses 9-11, NLT).
Verse 10 suggests that the Samaritans believed Simon’s power came from God himself. However, Satan’s lie was broken as the Samaritans believed the gospel. Simon himself became a believer (verse 13), although he would later be reprimanded by the apostle Peter for attempting to purchase God’s power for his own purposes (verses 18-24).
Questions for Application In what ways can you reach out with the gospel to those who have been rejected by others?
How should a Christian respond to a friend or family member involved in a cult or in the occult?
B. Joy in the Desert- Acts 8:26 40
In the midst of a powerful spiritual awakening in Samaria, God had another assignment for Philip.
He sent an angel to direct him to a desert road between Jerusalem and Gaza (Acts 8:26). There, he met a court official, the treasurer, of the queen of Ethiopia (verse 27). This Gentile, from what is now called the Sudan, worshipped the God of Israel; he was now returning home from Jerugalem, reading aloud from Isaiah, using an expensive, hand- copied scroll (verse 28).
At the prompting of the Holy Spirit, Philip approached the chariot, and was invited by the man to ride with him (verses 29-31). God had prepared the Ethiopian to be ready for Philip’s witness. Having read lsaiah’s prophecy of Jesus’ humble, willing sacrifice, the eunuch was unsure whom the passage referred to (verses 32-34).
Philip gladly shared “the Good News about Jesus” and how to become His follower (verse 35, NLT).
Seeing some water possibly a fountain or a pond-the eunuch immediately wanted to show his commitment to Christ through water baptism (verse 36). Philip had obviously included the command to be baptised in his witness, as he had at Samaria. Upon the eunuch’s confession of faith, “1 believe that Jesus Christ is the Son of God” (verse 37, KJV), Philip baptised him (verses 37-38).
God then supernaturally “snatched Philip away” (verse 39, NLT). This Greek verb is used in 1 Thessalonians 4:17 to refer to the rapture of the Church. Philip later appeared at Azotus, and preached all the way to Caesarea (Acts 8:40; see 21:8). The eunuch went back to his native land, rejoicing in the same great salvation that the Samaritans had received.
Questions for Application Why is it important to listen for God’s guidance daily?
What would you tell a professing believer who refuses water baptism?
2. The Apostle Peter’s Ministry A. Healed as a Witness– Acts 9:32-35 Peter’s itinerant ministry brought him on a mission to visit Christian disciples in Lydda (Acts 9:32). Near the seacoast and about 12 miles from Joppa, Lydda’s only New Testament mention is ín this passage.
In Lydda, Peter found Aeneas, suffering from a long-term paralysis that had confined him to bed for eight years (verse 33). Luke did not record whether it was illness or injury that had caused Aeneas’ paralysis; however, after this length of time, he would have been quite weak and his muscles would likely have atrophied.
Peter’s action toward Aeneas reflected both his experience of walking with Jesus during His earthly ministry, and his ongoing relationship with Him after His return to heaven. He was there when Jesus ordered a paralytic to rise, pick up his mat, and go home (Matthew 9:18), Mere, Peter announced Jesus’ healing action to Aeneas, and ordered him to rise (Acts 9:34).
The Book of Acts records the salvation of individuals, of families, and of massive groups of people. God used Aeneas’s healing to bring the entire population of the city of Lydda, as well as Sharon (a fertile plain about 55 miles long on the Mediterranean coast) to a relationship with Him (verse 35).
Questions for Application Read Hebrews 13:8. How does the fact Jesus is unchanging give us faith for healing ?
How can we maintain high expectations for God to work in Our evangelism efforts today?
B. Raised as a Witness- Acts 9:36-43 Word of Peter’s ministry at Lydda had reached the believers in Joppa. Faced with a serious need, they begged him to come quickly (Acts 9:38). Tabitha (also known as Dorcas), a believer living in Joppa, had a lifestyle of good works and helping those in need (verse 36). When an illness took her life, the believers prepared her body for burial-but believed that God could do the impossible (verse 37).
On arriving, Peter was met by some of those touched by Tabitha’s kindness —widows showing him the coats and other clothing she had made for them (verse 39). Similar to Jesus’ actions at the home of Jairus, whose daughter had just died, Peter sent those who had gathered out of the room (verse 40; see Matthew 9:24-25). Faced with the reality of death and the despair of those who loved Tabitha, Peter knelt down and prayed. He then told the still-dead disciple to get up. She opened her eyes, saw him, and sat up. Peter helped her up, then blessed the widows who had gathered by giving them back the one they so loved (Acts 9:41).
The story of raising Tabitha was told beyond the community of believers and brought many unbelievers to the Lord (verse 42). The gifts of the Holy Spirit can cause such wonder among God’s people that the report reaches unbelievers as well. These gifts can also be used by God directly in unbelievers’ lives (Hebrews 2:4).
After raising Tabitha from the dead, Peter stayed in Joppa. There he lodged with a tanner named Simon, whose occupation was considered unclean by Jews (Acts 9:43, Leviticus 11:24-31). Scholars believe Simon tanned unclean as well as clean animals, possibly because of Peter’s vision in Acts 10:9-16. This vision will further Peter’s openness to bring Christ to those outside of Judaism.
Questions for Application
Why do you suppose Peter (and Jesus, on one occasion) sent others out of the room before raising a dead person?
Explain why prayer is the best response to a seemingly hopeless situation.
3. Gentiles Receive the Holy Spirit A. Accepted from All Nations—Acts 10:1-2,19-20,30-38
About 30 miles north of Joppa was Caesarea, named in honour of Augustus Caesar. It was the headquarters of the Roman forces then occupying Israel, including a centurion named Cornelius (Acts 10:1). Verse 2 describes Cornelius and his household as “God-fearing” (NLT). In the New Testament, this refers to Gentiles who believed in one God, and respected the moral and ethical teachings of the Jews. They had not become full converts, however, by becoming circumcised and following Jewish dietary laws.
God was preparing Peter with a vision. God commanded him to kill and eat ritually unclean animals (see Acts 10:9-16). Peter would understand this vision two days later, when he walked into a Gentile’s house and found a divinely prepared audience waiting to hear the message of Christ. For now, he needed to obey the Spirit’s command and go with Cornelius’ servants (verses 19-20).
At the centurion’s home, Peter learned how God had brought him there (verses 30-33). Through an angelic vision, God had given Cornelius specific, directions for finding Peter. Cornelius recognised God’s hand in bringing Peter to speak to his household.
This same knowledge gripped Peter, who realised that God does not treat people with favouritism nor partiality because of nationality (verses 34-35). Rather, God sent a message to Israel: peace with God would come through Jesus Christ, who is the Lord of every person from every nation (verse 36). This peace became accessible to all nations through Jesus’ death and resurrection (see Ephesians 2:14-18).
This peace was demonstrated when Jesus, anointed by His Father with the Holy Spirit and power, released people from the evils of sickness and demon possession (Acts 10:37-38).
Questions for Application
Since Jesus told the apostles to preach to all nations (Luke 24:46-48), why did Peter hesitate to do so before experiencing this Vision? How does Jesus’ sacrificial work bring us peace with God?
B. Spirit-Filled -With Evidence- Acts 10:39-48 Peter testified firsthand to having witnessed Jesus’ earthly ministry. Then, following a frequent pattern preaching in Acts, he proclaimed these facts about Christ: He was crucified. God raised Him from the dead. There was proof in this case, eyewitnesses–of His resurrection (Acts 10:39-41; see 3:14-16; 1 Corinthians 15:3–9).
Jesus, who is Lord of all, will also judge the living and the dead (Acts 10:42). Faith in Him and in His sacrificial death and resurrection frees us from the fear of death and judgement. Every person who commits himself or herself to Christ can rejoice in the knowledge of sins forgiven and the guarantee of eternal life (verse 43; see John 3:16).
Peter’s sermon was interrupted when the Holy Spirit fell on all those who heard the good news about Jesus (Acts. 10:44). The Jewish Christians who accompanied Peter Were ‘amazed” (verse 45, NLT) or “astonished” (KJV) that God would pour out His promise-the Holy Spirit on Gentiles.
They were convinced by the evidence of hearing them “speaking in other tongues and praising God” (verse 46, NLŤ).
This evidence satisfied Peter himself as well. He asked if anyone could object to Cornelius’ household being baptised in water, and did not expect-nor receive-any such objection (verse 47). These Gentiles who had received forgiveness through faith in Christ and received the baptism in the Holy Spirit were now publicly baptised in water as a witness to their new faith in Christ (verse 48). Peter, at Cornelius’ request, stayed there several more days, likely sharing with them further teaching about life in Jesus Christ.
Questions for Application
In what ways can we keep our witnessing simple, yet effective?
What proof can we offer today of Jesus’ resurrection ?
Why were the Jewish believers surprised that Gentiles had received the Holy Spirit?
Call to Discipleship
God worked through Philip by witnessing to an individual on a remote road as surely as He had worked through him to touch the crowds in Samaria. He worked through Peter as he brought healing and life to individuals in Lydda and Joppa, and as he brought the gospel to an entire Gentile household in Caesarea.
God’s priority of bringing grace into people’s lives remains the same, whether to one person or to a crowd. He used the apostle Peter, the deacon Philip, and He will use every believer who opens herself or himself to His power and direction.
Ministry in Action
Look for ways to spend time with family and friends who have never heard the gospel.
Make time daily to listen for the voice of God and to open yourself to His specific direction.
Examine your heart for any prejudice that may keep you from sharing the gospel. THIS PUBLICATION IS A PRODUCT OF GENERAL COUNCIL SUNDAY SCHOOL DEPARTMENT ASSEMBLIES OF GOD NIGERIA.
PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if you could drop your comment. Thanks in anticipation.
Fact Check Policy
CRMNuggets is committed to fact-checking in a fair, transparent and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
Text: 1 Tim 3:2-7; 4:7-8, 12-16; 2 Tim 1:13-14; 2:14-16; 3:16-17; Titus 1:6-11, 13
Key Verse: 1 Timothy 4:12 Don’t let anyone look down on you because you are young, but set an example for the believers in speech, in life, in love, in faith and in purity. (NIV)
>Focus This study explores the qualification, preparation, and process of spiritual leadership. Many of your students are leaders, but don’t even realize it. Your presentation can help them understand and prepare for this important spiritual calling. After all, leadership is much about training future leaders as directing current followers. Perhaps the most important action you can take in identifying and training the spiritual leaders in your class is to believe in them.
As you prepare for this study, evaluate the quality of your own spiritual leadership. Do you meet the biblical requirements for holding a teaching position in the church? Are you truly leading and training to influence others for Christ, or are you simply going through the motions? Your answers could affect your students for eternity. >>The Basic Message: Explain to students…
•WHAT”S THE BIG IDEA?
Spiritual leadership means influencing others through words and example to follow God’s instructions.
•WHY DOES IT MATTER? God uses young people to lead others in the Christian life.
•HOW DO I LIVE IT? Qualify to lead, prepare to lead, and start leading.
>Activity Option: FOLLOWYOUR LEADER
Discuss the following questions:
•How do you define leadership? Where did you get that idea? [Hint: Leadership is more than having power and position. Anyone who influences others is a leader.] •Do you think everyone in this class could become a spiritual leader? Why or why not?
Explain that the apostle Paul was a great spiritual leader who spent much of his ministry starting and communicating with local churches. The Books of 1 & 2 Timothy and Titus (commonly referred to as Pastoral Epistles) were written by him and addressed to Timothy and Titus-pastors of congregations greatly influenced by Paul. These epistles contain many of God’s instructions for local church life and leadership; and they provide great insight for anyone who wants to influence others for Christ.
>Study Overview: Explain that today’s study considers…
•How you can qualify to lead. •How you can prepare to lead. •How you can start leading.
Inform and Discuss
a). Qualifying to Lead Explain that the phrase “raise the bar” refers to increase the challenge action in order to determine a winner. In a way, Christians are competing against evil in the world. Becoming like Christ is a way to defeat the enemy. Those who spiritually “raise the bar” in their lives are competitors whom God calls to lead others.
1. Read or ask volunteer to read 1 Timothy 3:2-7; Titus 1:6-9. List what these passages say about the following: Reputation, Family, Self- control, and Maturity.
>>Hint:
Answers should include the following items: Reputation: above reproach, respectable, good reputation with outsiders, hospitable, blameless. | Family: husband of one wife, have obedient children, good house-hold manager. | Self-control: temperate, not overbearing, not quick-tempered, not greedy, sober, peaceable, disciplined, gentle. | Maturity: able to teach, not a recent convert, firm in convictions, encouraging others.
2. Why is it important for spiritual leaders to have each of the qualities listed above?
>>Guide:
Explain that God doesn’t expect spiritual leaders to be perfect, but He does set the bar high, ensuring that we won’t become apathetic and lazy. Don’t lose hope if you don’t meet all the qualifications. While He expects us to keep growing and gaining maturity, He also promises to help us grow as we ask Him for assistance. Then, as we qualify for leadership, we can lead.
b). Preparing to Lead
Explain that trying harder to do something through willpower doesn’t change your current ability and usually produces frustration. But training can produce success by building skill and stamina overtime.
1. Read or ask volunteers to read 1 Tim 4:7-8, 13, 16.
Why did Paul tell Timothy that reading and teaching on Scripture is central to training for spiritual leadership? [Hint: The Bible is the training manual for the Christian life. It explains everything we need to know about spiritual leadership-and life in general.
>>Guide: Explain that Christians train for leadership by arranging their lives around spiritual disciplines, allowing the Holy Spirit to transom their character.
2. Read or ask a volunteer to read 1 Tim 4:12, 14-15. What’s the difference between leading by force and leading by example? Hint: forcing others to do something requires an official position, such as being a boss, and is usually limited to adults. Leading by example is open to all ages and is more effective because others choose to follow.
>>Guide: Explain that being young doesn’t mean you can’t be a spiritual leader. While you might not be elected to pastor a church, you can certainly influence people through your example. Your attitude, speech, and behaviour do affect those around you.
c). Starting to Lead
1. Read or ask a volunteer to read 2 Tim 1:13-14. What are some ways to find out how God wants you to lead others? [Hint: God speaks through things like His Word, prayer, the counsel of others, and circumstances.
>>Guide:
Explain that spiritual leadership is spiritual. Leaders who ignore the power and direction of the Holy Spirit will simply manipulate others to follow their agendas. The best leaders are those who take the His instructions and take good advice from mentors before trying to lead others.
2. Read or ask volunteers to read 2 Tim 2:14-15; 3:16-17. Why does being a spiritual leader require more than being a good example? [Hint: Being a good example is a first step. But if we don’t explain our thoughts, feelings, and actions, those around us may not know that God is the reason for the difference in our lives.] >>Note: Spiritual leaders bear the great responsibility of instructing others concerning the Bible.
3. Read or ask volunteers to read 2 Tim 2:16; Titus 1:10-11, 13. When is it okay to correct or rebuke a fellow Christian? How should such correction take place? [Hint: People who claim to be Christians but blatantly distort or disobey the teachings of God’s Word due to ignorance or rebelliousness should be graciously challenged. Without gossiping, the spiritual leader should address the issue privately with the person. The leader should humbly ask for clarification before accusing.
>>Guide: Explain that if the person continues to the offense, the leader should seek help from a trusted pastor or elder and follow Jesus’ instructions in Matthew 18:15-17. In summary, spiritual leadership requires us to rely on the Holy Spirit, take advice from our own mentors, share spiritual insights with others, and humbly correct those in error.
>Involve Them: LEADERSHIP SIGN-UP
Before class, prepare a list of classroom leadership duties with which students could assist you. Examples include teaching a whole of partial sessions, gathering supplies for activities, welcoming guest, etc. Distribute this list, and have students volunteer for specific assignments that have clear gals, guidelines, and time lines. With input from the teens’ pastor and/or facilitators, make students aware of other leadership duties in your Teens Solution chapter
>>Inspire Them: Remind students THE BASIC MESSAGE of this study (pg 10), explaining WHAT the Big Idea behind the study is; WHY it matters; and HOW we can live the lesson captured in this study.
>Ministry Activity: DON’T NEGLECT THE GIFT
Read 1 Tim 4:14 again, and offer to pray for those teens who sense a call to spiritual leadership or would like to learn more about it. Have other students gather around these individuals, and ask God to give them a clear purpose and assistance in influencing others for His glory.
>>Conclude the study by reminding students that being a positive spiritual influence on others starts now, not in the future.
>DAILY DEW DROPS
Mon: Imitate Worthy Leaders – Heb 13:7-8 Tue: Be Not Weary – Gal 6:9 Wed: Be Not Afraid – Isa 41:10 Thu: Perseverance Pays – James 1:12 Fri: He Knows You – Jer 1:5 Sat: The Leader’s Path – Matt 20:20-28
Action PointPS:I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We would appreciate it if you could drop your comment. Thanks in anticipation.
Fact Check Policy
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
On Wednesday, American business magnate and owner of Facebook and Instagram, Mark Zuckerberg, launched a new Twitter-like app called Threads.
Instagram’s Threads app, which went live on Apple and Android app stores in 100 countries on Wednesday, will enable users to sign up straight from their Instagram accounts.
According to screenshots from the App Store listing, Threads will function like Twitter with text-based posts that can be liked, shared, and commented on.
The app is currently topping the chart as the most downloaded social networking app with over 100 million downloads within 24 hours, as announced by Zuckerberg.
The developer of the Instagram text-based conversation app describes it as an app “where communities come together to discuss everything from the topics you care about today to what’ll be trending tomorrow.”
Here are 8 Things to know about Threads:
#1 Mark is the Founder
The Founder of the Threads App is businessman and tech mogul Mark Zuckerberg. He is known for co-founding the social media website Facebook and its parent company, Meta Platforms, of which he is the executive chairman, chief executive officer, and controlling shareholder.
#2 Up to 500 Character Texts
Threads will allow Users can post up to 500 characters on Threads, including links, photos, and videos running up to 5 minutes in length.
#3 Use Instagram Login
Users on Threads have the option of logging onto Threads using an active Instagram account, but they must be at least 12 years old to do so. (When people under the age of 16 or the age of 18 in some countries join Threads, their accounts by default have a secret profile.)
#3 Shared Features With Instagram
Threads will likely share the same features with Instagram, like having 125 caption characters, 150 characters for the bio, and 30 characters for the user name.
#4 Loyal Following
Users will be able to establish a loyal following of their own to share their thoughts, opinions, and creativity with the world, or follow and connect directly with their favorite creators and those who share their interests.
#5 500 Actions Per Day
Threads might be subject to action constraints of 500 actions per day rather than reading limits.
#6 Gathering Users Info
According to a privacy statement provided on the app store, Threads may gather data from users linked to a wide range of categories, including health and fitness, finances, contact information, search history, and transactions, among others.
If you also observe clearly, due to the fact that the Platform is owned by same individual, they are always trying to integrate the Features. Although the Platform is very new,. there is High possibility that some of the features that makes Facebook and Instagram thick will also be introduced to Threads. Only time will tell.
#10 Expect Sponsored Ads and monetization
Also, Mark would have invested so much in order to come up with the Platform. He will surely wants to recoup his investment. There might be the introduction of Ads Manager and other features that will also users to gain new Followers and run Sponsored Ads on Threads.
Action PointPS:I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We would appreciate it if you could drop your comment. Thanks in anticipation.
Fact Check Policy
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
SUNDAY SCHOOL HYMN 1. O Sunday School, on the Lord’s day, O how I love Thee well, I am happy, it makes me glad To rejoice at Thy birth.
2. O Sunday School, on the Lord’s day, Thy friend friendship suits me well, Both young and will sing Thy song, We long for Sunday School.
3. O Sunday School, on the Lord’s day, Christ was Thy first teacher, The Holy Spirit, great teacher, Does manifest in thee.
4. O Sunday School, on the Lord’s day, This testimony is sure, That God, the Father Almighty, Poured His blessing on Thee
5. O Sunday School, on the Lord’s day, Though the sun be so bright, Or if the clouds be black with rain, I’ll be in Sunday School.
6. O Sunday School, on the Lord’s day I rejoice to see Thee, Will thou pass over me today? Without my being blest?
OPENING PRAYER: Almighty Father, please keep me from renouncing my faith in Christ.
BIBLE PASSAGE: Hebrews 6:4-6 [4]For it is impossible for those who were once enlightened, and have tasted the heavenly gift, and have become partakers of the Holy Spirit,
[5]and have tasted the good word of God and the powers of the age to come,
[6]if they fall away, to renew them again to repentance, since they crucify again for themselves the Son of God, and put Him to an open shame.
MEMORY VERSE: “Of how much worse punishment, do you suppose, will he be thought worthy who has trampled the Son of God underfoot, counted the blood of the covenant by which he was sanctified a common thing, and insulted the Spirit of grace?” Hebrews 10:29 (NKJV).
INTRODUCTION
Renouncing one’s faith is ‘apostasy.’ The term apostasy comes from the Greek word ‘apostasia’ meaning ‘defection,’ ‘departure,’ ‘revolt’ or ‘rebellion.’ Apostasy is the formal disaffiliation from, abandonment of, or renunciation of a religion by a person. It can also be defined within the broader context of embracing an opinion that is contrary to one’s previous religious beliefs. It is an act of refusing to continue to follow, obey, or recognise a religious faith. One who undertakes apostasy is known as an apostate.
TEXT REVIEW: The teacher should identify five natures of people who would be difficult to be renewed again into repentance by human efforts according to the above-stated Bible passage. For example: i. People who were once enlightened. ii. …………………………………………. iii. ………………………………………… iv. ………………………………………… v. ………………………………………….
LESSON OUTLINES LESSON OUTLINE 1: THE CHARACTERISTICS
A. The teacher should define “apostasy” as defection, departure, rebellion, disaffiliation, abandonment or renunciation of a religion or faith by a person.
B.Th. teacher should identify two major forms of apostasy as follows: i. Falling away from key and true doctrines of the Bible into heretical teachings that claim to be “the real” Christian doctrine. ii. Renunciation of the Christian faith which results in a full abandonment of Christ. Heb 10:29
C. The teacher should identify and explain the following characteristics of the apostates. i. They ignore the biblical warning of God’s judgment on sin. Rom.15:4
ii. They do not learn from the records of what God did to fallen angels and wicked nations. Jude 1:6; 2 Pet.2:4; Gen.19:24-25
iii. They are morally perverse, rebellious and defile the flesh.
iv. They speak evil against people and things they do not understand like spiritual beings and dignitaries. Jude 1:8-10
v. They are ignorant about God or have become ignorant of God.
vi. They proclaim false vision and have become self-destructive, self-satisfying, fault finders and grumblers.
vii. They use flattery and arrogant expressions and mock God. Jude 1:15-18
viii. They ignore God and His word like Cain.
ix. They are greedy and deceitful like Balaam.
x. They rebel against spiritual authorities and directives like Korah, Dathan, and Abiran. Jude 1:11
xi. They are sensual. Jude 1:10 xii. They deny the lordship of Christ. Titus 1:15-16
CLASS ACTIVITY 1: The class should discuss the problems an apostate could bring to the body of Christ in particular and society at large.
LESSON OUTLINE 2: THE DANGER AND HOPE
A. DANGER i. The apostate would eventually fall away and depart from the truth of God’s word and His righteousness.1 John 2:19 ii. It can be deduced from Hebrews 6:4-6 that it is impossible to restore apostates back to the faith (by human efforts).
B. HOPE FOR AN APOSTATE
i. The apostate can still return to God who can do all things. Luke 1:37; Jer.32:27 . ii. The apostate who repents of his/her apostasy and humbly and genuinely call on God will receive forgiveness. 2 Chron.7:14; 2 Cor.7:10; 1John 1:9
C. CAUTION i. Every believer must pray for discernment, combat apostasy, and contend earnestly for the faith that was once and for all delivered to the saints.
CLASS ACTIVITY 2: The class should discuss how a true believer can guard against sliding into apostasy.
SUMMARY: Believers should avoid apostasy totally and those who have departed should cry to God for mercy and restoration.
CONCLUSION: Apostasy is a dangerous trend that can lead to a point of no return. Be watchful.
EVALUATION:
i. Describe an apostate ii. Why should apostasy be avoided totally? iii. What are the ways out of apostasy?
CLOSING PRAYER: Father, we know that nothing is impossible for You, therefore, restore the apostates in our society in the name of Jesus.
ASSIGNMENT: Identify five (5) things the church of God can do to help apostates (2×5=10 Marks).
Action PointPS:I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We would appreciate it if you could drop your comment. Thanks in anticipation.
Fact Check Policy
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.
*Text:* 1 Tim 5:1-3, 19-21; 6:3, 6-12, 17-19; Titus 3:-2, 9-11, 14
*Key Verse: 1 Timothy 6:6-7* But godliness with contentment is great gain. For we brought nothing into the world, and we can take nothing out of it. (NIV)
*>>Focus* This study explores the connection between respecting others and being respected by others. Respecting others and having their respect is pleasant, but showing respect for God- and all that He values – is what will count for eternity.
As you prepare for this study, consider your own level of respect for those in your church. How do you regard your pastoral leadership? How do you esteem the Executive Leadership Team of your Teens Solution Chapter?
If students haven’t been giving you an appropriate level of respect, first consider what you might be doing to deserve this treatment.
Always remember that students often respect adults who can properly balance strength and compassion.
*>>The Basic Message:* Explain to students…
WHAT’STHE BIG IDEA?
Only respected and respectful people can be true spiritual leaders.
WHY DOES IT MATTER?
Being disrespectful squanders opportunities to help others spiritually.
HOW DO I LIVE IT?
Respect God’s people, priorities, and plans.
Activity Option: RESPECT
Explain that previous generations may have viewed respect as something due another because of position or age. But in this age, most people view respect as something that must be earned.
Gently remind your students that God has set the standard for all believers, young and old. Then discuss the following questions:
Who are some biblical personalities that you respect? What about them earned your respect?
Guide:
Explain that last week we explored how God wants Christian teens to become spiritual leaders who influence others to follow His instructions. A major key to reaching this goal is being both respectful and respected.
Study Overview:
Explain that today’s study considers… •What it means to be respectful. •Why it’s important to be respectful. •How being respectful leads to being respected.
Inform and Discuss
*a). Respect God’s People* Explain that respect means putting others before yourself by taking time to consider what they’re thinking, feeling, saying, doing, etc., and how your choices could affect them.
Many of the “people problems” we face every day can be avoided if we cultivate an ongoing attitude of respect for others.
1. Read or ask volunteers to read 1 Tim 5:1-3, 19-21. How do you know if you’re being respectful? [Hint: An honest look at your heart will tell you if your intentions are respectful.
But being aware of how your actions are perceived will help you fine-tune them so your intentions of communicating respect are actually understood..
2. Should you still treat a person with respect if he or she is wrong or treats you poorly? Explain. [Hint: The answer is YES!
Respectfully disagreeing with a rude or ignorant person demonstrates your maturity and may help them see the truth.
Guide:
Explain that it’s common for teens and adults to see things from different perspectives.
Such contrasting opinions and feelings can cause tremendous tension and serious rifts. While it’s appropriate to handle conflict with other teens in a fairly direct manner, disagreeing with adults and others in leadership positions requires additional tact and humility, which often wins trust and allows you share your perspective.
*b). Respect God’s Priorities* Explain that God gives us instruction because He has our best interest in mind. His instructions are so straightforward that even young children can understand basic spiritual concepts.
1. Read or ask volunteers to read Titus 3:9-11; 1 Tim 6:3. Why is it important to focus on the central teachings of the Bible and avoid speculation?
[Hint: By focusing on the main message God wants to communicate, we are more likely to stay in the centre of His plan and care.
2. What should you do if a person wants to argue about minor religious issues? [Hint: It’s best to address the issue politely but directly.
Tell the person that you’ll rather talk about things Christians can agree on, such as God’s love for all people and His desire to see all people saved.
Activity Option: BIBLE TIMES*
Distribute small slips of paper and pens or pencils, and ask students to accurately record the number of times they spent reading the Bible over the past week.
Collect the slips (no names), sum up the time, and divide the total time by the number of slips collected. Write the number on the board. Then discuss the following questions:
•Do you think this class’ results are higher or lower than the average for most Christians of your age? Most Christian adults?
Why? •Why is it important to study the Bible daily? Hint: Studying the Word brings us closer to Him, Helps us understand His will, and improves the quality of our lives. But without a clear understanding of God’s will and how He wants us to lead, being a positive spiritual influence in our homes and schools will prove impossible.
*c). Respect God’s Plan*
Explain that people interested in leadership can be very impatient – with others, with themselves, even with God. However, the Lord warns us to be content where He has placed us.
1. Read or ask volunteers to read 1 Tim 6:6-8, 12, 18-19. Discuss with students why it is difficult for some teens to be content with what they have or where God has placed them. What situations might make it more difficult to find contentment?
*>>Guide:* Explain that if we expect to get all of our recognition and rewards in this lifetime, we’ll feel unfulfilled.
If, instead, we realize that earthly wealth and success cannot compare to heavenly rewards, our perspective changes and our outlook becomes healthier.
2. How should God’s instructions about contentment affect your career decisions? Hint: Christians should be more concerned with how their careers honour God than they are with money and prestige. 3. Read or ask a volunteer to read 1 Tim 6:9-11, 17.
Do you think money is the root of all evil? Why or why not? [Hint: Money itself is not the root of evil. The love of money, however, is a root of all kinds of evil.
Note
The materialistic person prioritizes his or her Own needs above God’s plans. Though this may bring momentary pleasure, it will never provide lasting fulfillment or heavenly reward.
*4. What should* Christians spend money on?
Hint
Believers should contribute to God’s kingdom, provide for family members, and give to those in need. After these things are taken care of, God allows us to spend money on ourselves.
Note:
God isn’t as concerned with the amount of money we earn as He is with how we prioritize wealth and how we spend what we make. *>>Involve Them: RESPECTFUL= RESPECTED.
Distribute paper and pens or pencils to students. Have students define what respecting God’s people, priorities, and plans means to them.
Then have them list several specific, practical ways they can increase the respect they have for these issues.
Challenge students to begin taking these steps right away. Remind them that nothing signals commitment like immediate action.
Inspire Them: Remind students THE BASIC MESSAGE of this study (pg 14),* explaining WHAT the Big Idea behind the study is; VWHY it matters; and HOW we can live the lesson captured in this study.
Conclude the study by verbally complimenting each student on something he or she did well during the class.
Teacher Hint: Ask Yourself…* 1. Can students explain what it means to respect God’s people, priorities, and plans? 2. Have they evaluated their current level of respect in these areas? 3. Have they made specific, practical plans for increasing their respect in these areas?
DAILY DEW DROPS
Mon: Honour One Another – Rom 12:10; Phil 2:3 Tue: Be an Example – Titus 2:7-8 Wed: A New Commandment – John 13:34-35 Thu: Worthy of Respect – 1 Thess 5:12-13 Fri: Key to Long Life – Eph 6:1-3 Sat: Don’t Be Self-centred – 1 Cor 10:32-33.
Action PointPS:I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We would appreciate it if you could drop your comment. Thanks in anticipation.
Fact Check Policy
CRMNuggetsis committed to fact-checking in a fair, transparent, and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.