Brand Promise In CRM: Revealing The Lifetime Worth Of A Customer

brand promise in CRM

Understanding Brand Promise In CRM

 

 

This heading is self-explanatory enough. The brand promise is just what customers should expect from your product. It is what customers expect your product to do for them.

 

It should be stated from the onset that, what you expect your product to do will determine how you invest in your employees, your business, your product, technology and delivery channels.

 

Therefore, brand promise lies at the core of the customer strategy.

 

Loyalty depends on how the customers view your brand and other organisations that produce the same goods and services that you are producing.

 

Customers are loyal to you because they believe that, that is the best decision to make at any given time.

 

They might likely consider what it will cost them to switch over to a competitor such as time, effort, money or all three.

 

This is telling us that if you want your customers to remain loyal to your organisation, you must go the extra mile.

 

Do more than your competitors will do for them. It has been observed that when an organization does more than its competitors will do, its customers will remain loyal until one of the competitors raise the bar.

 

That is why a customer-centric enterprise must have a consistent customer relationship strategy. With time, loyalty becomes an attitude.

 

PS: Are you a Football Enthusiast? Check here for Football related news. 

 

The customer finds it very difficult to shift to another brand. He will also gladly accept the higher price which might be perceived as higher value by the customer.

Do you enjoy this article, add Our Posts to your Reading List.

Action Point

PS: I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if you could drop your comment. Thanks in anticipation.

Fact Check Policy

CRMNuggets is committed to fact-checking in a fair, transparent and non-partisan manner. Therefore, if you’ve found an error in any of our reports, be it factual, editorial, or an outdated post, please contact us to tell us about it.

 

Become Part Of our Fan Base on Facebook. Click Here.
Follow Us on Twitter. Click Here.
Many Crypto. One place. Use Roqqu

Hi, I now use RavenBank to send, receive and save money. I also pay my bills with ease, you should try it out too

 

OUR MISSION

To create well-reached contents that will increase the intellectual prowess of our readers. 

OUR VISION

To become a reference point in the blogging space by the year 2030. We want to be among the first 30 blogs in Nigeria. 

Official Social Media Pages for crmnuggets.com

 

Join Our Telegram Channel: CRMNUGGETS

Twitter: @cehnigeria
​Facebook: @CRMNuggets
Instagram: @crmnigeriablog
Pinterest: CEHNIGERIA

Threads @crmnuggets

  

Fact Check Policy

Loading

Related Posts

Impacts Of Supply Chain Management On Digital MarketingImpacts Of Supply Chain Management On Digital Marketing
Supply Chain Management On Digital Marketing: Practical...
  In my previous article, I have discussed some of the...
Read more
Create YouTube Video CampaignCreate YouTube Video Campaign
Creating A YouTube Video Campaign: A Guide...
  In this article, I want to talk about how to...
Read more
Facts About Customer Satisfaction In CRMFacts About Customer Satisfaction In CRM
Customer Satisfaction In CRM: A Practical Guide...
      OBJECTIVES OF THIS ARTICLE                 In this article, we want to...
Read more
Google search consoleGoogle search console
Google Search Console For SEO: Why It...
  Anyone with a website! From generalist to specialist, from newbie...
Read more
Day 14: 2023 MFM 70 Days Fasting And PrayersDay 14: 2023 MFM 70 Days Fasting And Prayers
Day 14: 2023 MFM 70 Days Fasting...
Devotional Songs Praise and Worship Prayers of Praise and Thanksgiving     85, Father, move...
Read more
Facts About Off-Page Optimization In SEOFacts About Off-Page Optimization In SEO
Facts About Off-Page Optimization In SEO
        At its heart, off-page optimization is about building backlinks to...
Read more
No Refund PolicyNo Refund Policy
No Refund Policy: Why You Should Not...
  Here's how a no refund policy can cost your business thousands...
Read more
Computer SecurityComputer Security
Facts About Identity Theft In Computer Security
In my previous articles, I have talked about some of...
Read more
CRMNuggets Whatsapp Channel
truehost
About Adeniyi Salau 1730 Articles
Adeniyi Salau is a highly dedicated and committed Blogger of repute. He likes sharing his IT knowledge with others. My desire is to impact as many lives as possible with my IT skills. You can download my mobile APP. Download the ICTLOAD APP on Google Playstore. Thanks.

Be the first to comment

Leave a Reply

Your email address will not be published.


*