Customer Profiling And Modelling: How To Create Mental Image Of Your Ideal Customer. In the previous chapter, we talk about the brand promise which has much to do with what consumers…
Category: Uncategorized
Customer Satisfaction In CRM: How To Make Your Customers Come For More.
Customer Satisfaction In CRM: How To Make Your Customers Come For More. PEOPLE ALSO READ THIS:How To Make A Living Through BloggingCustomer satisfaction results from process 0! internal evaluation…
Customer Loyalty In CRM: Ways Of Turning Your Customers To Brand Advocates.
Unknown Facts About Customer Loyalty In CRM Definition A customer is said to be loyal if he continues to buy a particular product or service after the first purchase. PEOPLE…
CRM Implementation: How To Build A Customer Centred Enterprise Successfully.
CRM Implementation: How To Build A Customer Centred Enterprise Successfully. Before CRM can be implemented in any organisation, there are some basic things that must be put in place so…
Electronic CRM: How To Deploy The Internet For Customer Conversion.
Electronic CRM: How To Deploy The Internet For Customer Conversion. What is E-CRM? Electronic CRM can simply be defined as the introduction of technologies and the internet in order to ensure…
CRM Solution Map: Practical Pathway To CRM Success
Shocking Facts About CRM Solution Map #1 Marketing In the marketing department’s plans to shift to CRM, they needed applications that can identify prospective customers. PEOPLE ALSO READ THIS:How To…
Customer Relationship Management Strategy: Designing Effective Blueprint For Customers Success
Customer Relationship Management Strategy: Designing Effective Blueprint For Customers Success Introduction In defining CRM strategy in chapter one, we said that any organisation that desires to be customer-centred must have…
Customer Interaction In CRM: Ways Of Getting Insight Through Customer Engagement
What is Customer Interaction In CRM? It has much to do with talking to your customers and customers talking to you and among one another about your products and services….
Customer Touchpoints In CRM: Different Ways Organisations Can Reach Their Customers
When we talk of touchpoints, we are talking about different ways through which customers can have access to an organization. PEOPLE ALSO READ THIS:How To Make A Living Through BloggingIn…
Customer Centric Enterprise: How To Identify An Organisation That Puts Customers First
A Customer-Centric Enterprise (CCE) is an organisation that has resolved to do business from the customers’ perspective. In this kind of organisation, profit is not their main motive of establishing a…
Lead Management In CRM: How To Generate The Maximum Conversion From Prospects
Definition When we talk about lead which is sometimes referred to as prospects, they are people that are likely to be interested in your products or services. They are the set…
Major Differences Between ITIL V3 And ITIL 4: Highlighting The New Innovations
In my previous article, I have talked about some of the basics that you need to know about the IT Infrastructure Library. In this article, I want to look at some…
Customer Relationship And Technology: How Technology Can Improve Customer Retention
Customer Relationship And Technology: How Technology Can Improve Customer Retention In my previous article, I have written about customer relationship management. In this article, I want to talk about some…
Service Relationships In ITIL 4: Ways Of Improving Relationships For Remote Customers
In my previous article, I have looked at some of the differences between ITIL Version 3 and ITIL 4. I. In this article, I want to look at what you need…
Relationship Between Affiliate Marketing And Influencer Marketing (+Examples)
Influencer marketing, or influence marketing, is a part of online marketing focused on using the influence of particular individuals for the purpose of online promotion. Influencers are individuals who enjoy…
Mastering Develop Project Charter For PMP Exam: What To Know
Develop Project Charter belongs to the Initiating Process Group. This has to do with the process of developing a document that formally authorizes the existence of a project and provides the…
Enterprise Patch Management: How To Go About It
Patch management is related to vulnerability management. Vulnerabilities frequently appear in critical client, server, and networking device operating systems and firmware. Application software, especially internet applications and frameworks like Acrobat, Flash, and…
Evolution of Threat Actors: Examining Their Emerging Threats
Hacking started in the 1960s with phone freaking, or phreaking, which refers to using various audio frequencies to manipulate phone systems. At that time, telephone switches used various tones, or…
Email Communication Security: How To Handle Secure Email.
An email has become one of the powerful tools of communication among marketers and non-marketers alike. With the coming of mobile phones, it has become so easy for people to carry…
Trojan Horses: How It Really Works (+Examples)
The term Trojan horse originated from Greek mythology. Greek warriors offered the people of Troy (the Trojans) a giant hollow horse as a gift. The Trojans brought the giant horse into…