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Major Considerations When Using Paid Search: Ways To Start Running Successful Campaigns
There are strategic considerations for when to use paid search,…
3 Major Achievements From CRM Initiatives
I know that CRM or CRM Initiatives is a buzzword.…
Roles Of Customers In a Business: Why You Should Start Taking Your Customers Serious
Many CRM definitions focus on the importance of knowing…
On-Page Optimization: How To Tweak Your Website For Better Results
In the old days, many approached on-page optimization as…
5 Reasons Why You Keep On Loosing Customers
In my previous article, I talked about Samson and some…
How To Excite Informal Customers Correctly (+Examples)
In my past articles, I have always been using…
Customer Interaction In CRM: Ways Of Getting Insight
It has much to do with talking to your…
Customer In CRM: Real Reasons Why You Ended Up With No Sales
At the end of this article , readers should…
2 Dimensions Of Customer Relationship
When we talk about dimensions of customer service, it is…
Customer Touchpoints In CRM: Different Ways Organisations Can Reach Their Customers
When we talk of touchpoints, we are talking about…
Customer Centric Enterprise: How To Identify An Organisation That Puts Customers First
A Customer-Centric Enterprise (CCE) is an organisation that has resolved…
Differences Between Product Centricity and Customer Centricity (+Practical Examples).
At the end of this article, readers should…
Characteristics Of Customer Centric Enterprise: How To Spot A Customer Focused Enterprise.
As an organisation moves from a product-centric enterprise to a…
Customer Life Cycle: How To Prevent Customer Hijacking By Competitors (With Examples)
The Concept This is the simplest way of explaining…
Customer Lifetime Value For CRM: How To Know The Worth Of Your Customers
Customer Lifetime Value (CLV) can be seen as the…
Customer Value Proposition: Knowing What You Will Gain From Customer Engagement (+Examples)
A Customer Value Proposition (CVP) consists of the sum…
Lead Management In CRM: How To Generate The Maximum Conversion From Prospects
Definition When we talk about lead which is sometimes referred…
Opportunity Management In CRM: How To Manage Customers Who Are Willing
Opportunity Management In CRM: How To Manage Customers Who Are…
Series 7: Latest CAPM Questions And Answers
QUESTION 301 The stakeholder register is an output of:…
Interesting E-commerce Statistics For Digital Marketers
Getting started with e-commerce is a process that requires…