Customer Centricity In CRM: How Organisations Build Winning Customers.
Customer Centricity has much to do with the desire of an organisation to put customers first in whatever thing they are doing. In this article, I am going to talk…
Series 21: Latest CAPM Questions And Answers
QUESTION 1051 A project manager is estimating project activities using an algorithm to calculate costs or durations. What is this technique called? A. Analogous estimating B. Three-point estimating C.…
Series 20: Latest CAPM Questions And Answers
QUESTION 1001 What charts and figures should project managers use during the Perform Quantitative Risk Analysis process? A. Tornado diagrams and influence diagrams B. Detectability bubble charts…
Operations in Project Management Practice: How Operations Interacts With Projects
In my previous article, I have looked at some of the facts that you need to know about Programs and Portfolio management but in this article, I will be looking…
Series 19: Latest CAPM Questions And Answers
QUESTION 923 Considering a highly dynamic project environment, which approach should the project manager adopt to manage the project team? A. A self-organizing approach to increase team focus and maximize…
Program And Portfolio Management For Projects: How To Handle Multiple Projects Successfully.
In my previous article, I talked about all you need to know about project and project management generally. In this article, I want to talk about all that you should…
Foundation Of Project Execution: Revealing Where Successful Project Must Start From
Understanding The Foundation Of Project Execution I don’t know of you, but whoever you are, you are involved in project execution in one way or the other. The…
Series 5: 2025 Latest CAPM Questions And Answers
Here is a continuation of the CAPM exam series QUESTION 201 Which process is conducted from project inception through completion and is ultimately the responsibility of the project manager? …
Series 4: CAPM Latest Questions And Answers
Here is a continuation of the CAPM question and answer series QUESTION 151 The degree, amount, or volume of risk that an organization or individual will withstand is known…
Creating Video Discovery Ads: How To Create Video That Gets Engagement
One of the ads method that audience relates with mostly is video ads. Videos generally have the ability to drive engagement and increase conversion. In this article, we will talk…
Internet Influence On CRM: Tricks On How To Get More Customers Online
According to the Longman Dictionary of Contemporary English, the internet is a computer system that allows millions of computer users around the world to exchange information. We want to look…
Customer Centric Strategy: How To Plan For Customers Success (With Examples).
We will also talk about what you need to know about your profitable customers. When we talk about CRM, we are talking of ways by which an organization tries to…
Customer Profiling And Modelling: How To Create Mental Image Of Your Ideal Customer.
In the previous chapter, we talk about the brand promise which has much to do with what consumers should expect from your organisation. Before you can study your…
Customer Satisfaction In CRM: How To Make Your Customers Come For More.
Customer satisfaction results from process 0! internal evaluation that actively compares expectations before purchase with a perceived performance during and at the conclusion of the purchase experience. OBJECTIVES…
Customer Loyalty In CRM: Ways Of Turning Your Customers To Brand Advocates.
Definition A customer is said to be loyal if he continues to buy a particular product or service after the first purchase. It can also be seen as…
Creating YouTube Video Campaign: How To Create A Video That Converts
n this article, I want to talk about how to create a Youtube Video Campaign. To begin advertising on YouTube, link your YouTube channel to Google Ads. This will allow…
CRM Implementation: How To Build A Customer Centred Enterprise Successfully.
Before CRM can be implemented in any organisation, there are some basic things that must be put in place so that the whole process will not fail. #1…
Document Management System (DMS). Internet Technology Concept.Automation software to archiving and efficiently manage and information files
Electronic CRM: How To Deploy The Internet For Customer Conversion.
Electronic CRM can simply be defined as the introduction of technologies and the internet in order to ensure that customers enjoy the maximum experience from the organisation irrespective of the…
CRM Solution Map: Practical Pathway To CRM Success
Shocking Facts About CRM Solution Map #1 Marketing In the marketing department’s plans to shift to CRM, they needed applications that can identify prospective customers. They must be…
Customer Relationship Management Strategy: Designing Effective Blueprint For Customers Success
Introduction In defining CRM strategy in chapter one, we said that any organisation that desires to be customer-centred must have a laid down plan on how they want…
- Go to the previous page
- 1
- …
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- …
- 38
- Go to the next page