3 Reasons Why Organisations Need Service Management
If there is any concept or ideology that is committed to the idea of service management, it is ITIL 4. In summary, ITIL is built on the ideas of…
Discussing People, Process And Technology In CRM
It has been observed that a good Customer-Centric Enterprise must involve people, processes, and technology. This must be centred around the customer. It is on this premise that we…
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Customer Scoring and Scoring Methods : How To Identify Wealthy Customers
Customer scoring is one of the means of developing a customer model. It aims at scoring the customers based on certain parameters on a regular basis instead of developing…
Managing Customer Life Cycle: Stop Loosing Customers To Competitors
In doing this, the organization employs customer-centric strategies in order to retain and grow its customer base. They also try to put the customers at the heart of everything…
Standard Schedule Diagramming Notations For Projects
I have talked about all that you need to know about the work breakdown structure for projects. In this article, I want to talk about Standard Schedule Diagramming Notations…
Understanding The Evolution Of ITIL: Training Its Emergence
The Evolution... In my previous article, I talked about all that you need to know about the IT Infrastructure library. In this article, I want to look at the…
Ways Of Identifying Critical Path For Projects
Sometimes, the resources you are counting on may not be available when they are scheduled to be. How do you know when your project cannot be successfully completed? In…
Schedule Compression Methods For Projects: Practical Ways Of Finishing Projects On Time.
In my previous articles, I have talked about what you need to know about the work breakdown structure for projects. In this article, I want to talk about schedule…
Understanding Schedule Baseline For Projects
In my previous article, I talked about all that you need to know about the work breakdown structure for projects. In this article, I want to talk about all…
Ways Of Optimising The Project Schedule
In my previous articles, I have looked at all that you need to know about the work breakdown structure for projects. In this article, I want to look at…
Facts About Project Schedule Network Diagram
Project Schedule Network Diagram: Amazing Tool For Keeping Track Of Multiple Projects. In my previous article, I talked about all that you need to know about the…
How To Create Precedence Diagramming Methods
Earlier, I talked about all that you need to know about the activity list for projects. In this article, I want to look at all that you need…
Activity Dependencies For Projects: Guaranteeing Project Coordination
Activity Dependencies For Projects: Practical Ways Of Guaranteeing Project Coordination. In my previous article, I talked about some of the facts that you need to know about work…
Analysing Precedence Relationships For Projects
In my previous article, I looked at some of the facts that you need to know about activity dependencies for projects. In this article, I want to look…
Developing A Work Breakdown Structure For Projects
In my previous article, I talked about all that you need to know about work Breakdown Structure for projects. In this article, I want to talk about how…
Series 6: Latest CAPM Questions And Answers
This is another Series of latest CAPM Exam Question and Answers that you can practice with for your exam QUESTIO 25 Which schedule method allows the project team to place…
Analysing Project Governance For Projects
Project Governance For Projects In my previous article, I talked about all that you need to know about project and project management generally. In this article, I want to…
Customer’s Perspective of CCEs: Winning Secrets
Customer’s Perspective of CCEs: Winning Secrets For Lead Conversion. When we were discussing brand promise, we said there are some things that your customers expect from your organization.…
Main Characteristics of Customer-Centric Organisations
One of the unique features of Customer-Centric Enterprise (CCE) is that they address all customer issues fully and resolve them completely. What we are saying here is that…
Differences Between Customer Centricity and Product Centricity
In the business world, a business can focus on any of the three areas available in the business world. These are customers, products or channels. In the developed…
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