CX Value Realization: Maximizing Returns on Customer Experience Investments
CX value realization is a critical aspect of customer experience management (CXM). It is about…
CRM
CRM
Enterprise Patch Management: How To Go About It
Enterprise Patch Management: How To Go About It Patch management is related to vulnerability…
CRM
Evolution of Threat Actors: Examining Their Emerging Threats
Hacking started in the 1960s with phone freaking, or phreaking, which refers to…
CRM
4 Impacts Of Internet On Businesses (+Practical Examples)
If there is one thing that has revolutionised how business is being done…
CRM
Customer Strategy vs CRM Strategy: Making A Comparison
CRM is the science of evolving a customer-centered organisation. It is aimed at making…
CRM
Customer Lifetime Value In CRM: How To Discover Customers True Value
Analysing Customer Lifetime Value In CRM Customer Lifetime Value (CLV) is the expected…
CRM
Customer Centric Enterprise: Way Of Doing Business From Customers Perspective
A Customer-Centric Enterprise (CCE) is an organisation that has resolved to do business from customers’…
CRM
Customer Touchpoints In CRM: Different Ways Of Engaging Your Customers
When we talk of touch points, we are taking about different ways through which customers…
CRM
The Dimensions Of Customer Relationships: Understanding The Perspectives
When we talk about dimensions of customer service, it is a concept that helps us…
CRM
The Customer In CRM: What You Should Know About Them
Understanding The Customer In CRM OBJECTIVES OF THIS ARTICLE At the end…