RCCG SOD Year One. Know Yourself. Part 3
RCCG SOD Year One. Know Yourself. Part 3 We have already told you that you are important to God. […]
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3 Reasons To Buy E-Commerce Website Theme (Examples)
Read more: 3 Reasons To Buy E-Commerce Website Theme (Examples)In many of my previous articles, I have talked about some of the reasons why you need to have […]
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How To Make Target Audience Discover Your App (Practical Guide)
Read more: How To Make Target Audience Discover Your App (Practical Guide)Social media apps are considered one of the best ways to get the attention of your target audience. Businesses need […]
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7 Types Of User Data In Web Analytics (+Examples)
Read more: 7 Types Of User Data In Web Analytics (+Examples)In my previous articles, I have talked about some of the benefits of web analytics to website owners and advertisers. […]
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Customer Strategy vs CRM Strategy: Making A Comparison
Read more: Customer Strategy vs CRM Strategy: Making A ComparisonCRM is the science of evolving a customer-centered organisation. It is aimed at making sure that customers’ needs are […]
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Customer Lifetime Value In CRM: How To Discover Customers True Value
Read more: Customer Lifetime Value In CRM: How To Discover Customers True ValueAnalysing Customer Lifetime Value In CRM Customer Lifetime Value (CLV) is the expected net profit a customer will […]
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Customer Centric Enterprise: Way Of Doing Business From Customers Perspective
Read more: Customer Centric Enterprise: Way Of Doing Business From Customers PerspectiveA Customer-Centric Enterprise (CCE) is an organisation that has resolved to do business from customers’ perspective. In this kind of […]
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Customer Touchpoints In CRM: Different Ways Of Engaging Your Customers
Read more: Customer Touchpoints In CRM: Different Ways Of Engaging Your CustomersWhen we talk of touch points, we are taking about different ways through which customers can have access to an […]
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The Dimensions Of Customer Relationships: Understanding The Perspectives
Read more: The Dimensions Of Customer Relationships: Understanding The PerspectivesWhen we talk about dimensions of customer service, it is a concept that helps us to understand that customers rate […]
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The Customer In CRM: What You Should Know About Them
Read more: The Customer In CRM: What You Should Know About ThemUnderstanding The Customer In CRM OBJECTIVES OF THIS ARTICLE At the end of this lesson, readers should […]
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Customer Interaction In CRM: The Proper Way OF Engaging Customers
Read more: Customer Interaction In CRM: The Proper Way OF Engaging CustomersIt has much to do with talking to your customers and customers talking to you and among one another […]
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Internet And CRM: The Relationships And Differences (+Examples)
Read more: Internet And CRM: The Relationships And Differences (+Examples)According to Longman Dictionary of Contemporary English, the internet is a computer system that allows millions of computer users around […]
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Customer-Centric Strategy In CRM: What You Should Know (+Examples)
Read more: Customer-Centric Strategy In CRM: What You Should Know (+Examples)We will also talk about what you need to know about your profitable customers. When we talk about […]
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Customer Centricity In CRM: What You Should Know (+Examples)
Read more: Customer Centricity In CRM: What You Should Know (+Examples)Customer Centricity has much to do with the desire of an organization to put customers first in whatever thing they […]
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Customer Profiling And Modelling In CRM:Practical Guide (+Examples)
Read more: Customer Profiling And Modelling In CRM:Practical Guide (+Examples)Introduction In the previous chapter, we talk about the brand promise which has much to do with what consumers should […]
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Customer Satisfaction In CRM: A Practical Guide (+Examples)
Read more: Customer Satisfaction In CRM: A Practical Guide (+Examples)OBJECTIVES OF THIS ARTICLE In this article, we want to look at: · The […]
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Customer Loyalty In CRM: How To Delight Customers
Read more: Customer Loyalty In CRM: How To Delight CustomersDefinition A customer is loyal if he continues to buy a particular product, or service after the first purchase. […]
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Customer Care In CRM: How To Retain Customers For Life (+Examples)
Read more: Customer Care In CRM: How To Retain Customers For Life (+Examples)Introduction When we talk about customer care in either product-centric or customer centric organization, we are talking about […]
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The Concept of e-CRM: Ways Of Relating With Customers Across Multiple Channels
Read more: The Concept of e-CRM: Ways Of Relating With Customers Across Multiple ChannelsWhat is E-CRM? E-CRM can simply be defined as the introduction of technologies and the internet in order to […]
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CRM Solution Map: The Pathway To Retaining Customer (+Examples)
Read more: CRM Solution Map: The Pathway To Retaining Customer (+Examples)#1 Marketing In the marketing department’s plans to shift to CRM, they needed applications that can identify prospective customers. They […]
