12 Major Benefits Of Internet Marketing (+Examples)
Earlier, I have discussed some of the reasons why internet gas changed how businesses are being done generally. In this article, I want to look at some of the…
Author: Adeniyi Salau
Adeniyi Salau is a highly dedicated and committed Blogger of repute. He likes sharing his IT knowledge with others. My desire is to impact as many lives as possible with my IT skills. You can download my mobile APP. Download the ICTLOAD APP on Google Playstore. Thanks.
8 Major Limitations Of Internet Marketing (+Examples)
In my previous article, I have discussed some of the ways that the internet can contribute to internet marketing success. In this article, I want to talk about some…
RCCG SOD Year 1: Part Four. Know Yourself.
RCCG SOD Year 1: Part Four. Know Yourself. Now you know you are important to God, that you count in His plans, that he needs you, that He loves…
RCCG SOD Year One. Know Yourself. Part 3
We have already told you that you are important to God. God needs you and then God loves you and we gave you twelve reasons why we know…
3 Reasons To Buy E-Commerce Website Theme (Examples)
In many of my previous articles, I have talked about some of the reasons why you need to have a concrete plan before you create your e-commerce website. You…
How To Make Target Audience Discover Your App (Practical Guide)
Social media apps are considered one of the best ways to get the attention of your target audience. Businesses need to think about making use strides, and there is nothing…
7 Types Of User Data In Web Analytics (+Examples)
In my previous articles, I have talked about some of the benefits of web analytics to website owners and advertisers. In this section, I want to look at some of…
Customer Strategy vs CRM Strategy: Making A Comparison
CRM is the science of evolving a customer-centered organisation. It is aimed at making sure that customers’ needs are met irrespective of the channel that they have chosen to…
Customer Lifetime Value In CRM: How To Discover Customers True Value
Analysing Customer Lifetime Value In CRM Customer Lifetime Value (CLV) is the expected net profit a customer will contribute to your business as long as the customer remains…
Customer Centric Enterprise: Way Of Doing Business From Customers Perspective
A Customer-Centric Enterprise (CCE) is an organisation that has resolved to do business from customers’ perspective. In this kind of organisation, profit is not their main motive of establishing business,…
Customer Touchpoints In CRM: Different Ways Of Engaging Your Customers
When we talk of touch points, we are taking about different ways through which customers can have access to an organization. In many forward looking organizations today gone are those…
The Dimensions Of Customer Relationships: Understanding The Perspectives
When we talk about dimensions of customer service, it is a concept that helps us to understand that customers rate the level of services provided by any organisation in two…
The Customer In CRM: What You Should Know About Them
Understanding The Customer In CRM OBJECTIVES OF THIS ARTICLE At the end of this lesson, readers should be able to understand: · who a customer is, · …
Customer Interaction In CRM: The Proper Way OF Engaging Customers
It has much to do with talking to your customers and customers talking to you and among one another about your products and services. Many at times organisations have…
Internet And CRM: The Relationships And Differences (+Examples)
According to Longman Dictionary of Contemporary English, the internet is a computer system that allows millions of computer users around the world to exchange information. When talking about the internet,…
Customer-Centric Strategy In CRM: What You Should Know (+Examples)
We will also talk about what you need to know about your profitable customers. When we talk about CCS, we are talking of ways by which an organization…
Customer Centricity In CRM: What You Should Know (+Examples)
Customer Centricity has much to do with the desire of an organization to put customers first in whatever thing they are doing. The organisation in evolving a customer-centric enterprise will…
Customer Profiling And Modelling In CRM:Practical Guide (+Examples)
Introduction In the previous chapter, we talk about the brand promise which has much to do with what consumers should expect from your organization. Before you can study your customers,…
Customer Satisfaction In CRM: A Practical Guide (+Examples)
OBJECTIVES OF THIS ARTICLE In this article, we want to look at: · The meaning of customer satisfaction. · Relationship and differences between…
Customer Loyalty In CRM: How To Delight Customers
Definition A customer is loyal if he continues to buy a particular product, or service after the first purchase. It can also be seen as the desire of an…